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Customer reviews

Rating 4.2 out of 5 stars with 40889 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 513 Showing 10,241-10,260 of 40,888 reviews
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly sure what all the benefits are yet but looking forward to finding out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to honor your members. Really love using this every chance I get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a fan of this membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my Best Buy Plus card for 2 large purchases. I saved much more money than I spent on the yearly membership fee! Plus, I get occasional coupons for cash off of future purchases, and I regularly receive bonus offers. It's a great deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for major items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is good when we buy a major item. However for everyday I have not found it to be of real value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don't like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i only bought it because I had to in order to get the advertised price on a laptop, felt kind of scammy but I also understand their goal, there are some perks but not enough for me to care about it. Will most likely cancel before renewal.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Nima! Thank you for your review of your My Best Buy Plus membership. We're sorry to hear your membership hasn't quite worked out as expected. For more information and support with managing your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy Plus review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good to Use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership so far is pretty great. A lot of benefits can find under my account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Membership customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to give a shout out to Geek squad associate Allie, who works in your Manahawkin NJ store. Truly went above & beyond. They were knowledgeable, able, & willing to help. Truly appreciated. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for a excellent job on fixing my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the Best Product ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the product, took it home. It worked with no trouble. I'm satisfied. I just may go back and buy another one of theses products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience at Best Buy in Edwardsville, IL. The staff explained the benefits of the Best Buy membership and card clearly and kindly. They made the decision easy and stress-free. Excellent customer service and valuable membership perks. Highly recommend this location!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAVEN'T used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all good I havent had to use my protection plan . But I do recommend this to have for protection especially if you send on itens the cost over $500 .00 . You dont want to send another $500 if you dont have too if u have this protection plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership P

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use the membership this past year as much as I have in the past. It gives great discounts and pre-sale alerts and benefits. Great for business and if you are a techy and like to keep abreast of the new items in the market.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, JoyJoy! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We appreciate the great feedback and encourage you to continue using the membership so that you can take advantage of all the great benefits. These include free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support of any kind, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Started our membership this year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value. The additional return policy helps when making big purchases. It just gives you peace of mind when making buying decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great value, and I get more rewards. So if you shop a lot at Best Buy, this is probably a good membership to be a part of.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price, should be free with CC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are all features that should come with having a Best Buy credit card I think. There is no need to pay for this, only reason I had it is I got it for free first year.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Your My Best Buy Plus membership and your Best Buy Credit Card each provide you with several wonderful benefits. The My Best Buy Plus membership gives you access to special members only pricing on thousands of items, an extended 60-day return window, and free 2-day shipping. Your Best Buy Credit Card provides you with rewards points based on dollars spent and flexible financing options on your purchases. We would be happy to hear more from you regarding these concerns. Please feel free to send our team a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy), so we can help. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Lied to about this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The local store manager announced that paying for this membership was how to secure access to exclusive Poekmon drops so we could more easily get cards for our kids. Over a month later, and there has been nothing at all about this. I was scammed into buying a membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey sio13 we’re sorry to hear you feel this way and can understand your disappointment. My Best Buy memberships include a variety of benefits, which you can review here: https://www.bestbuy.com/memberships. While product availability and promotional offers can vary, we’d like to learn more about your experience. Please send us a message on Facebook (facebook.com/BestBuy), X (@BestBuySupport), or Instagram (@BestBuy) and mention that you’re reaching out regarding your My Best Buy review so we can take a closer look. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great except forced auto renewal signup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the price and delivery options. I didn’t like the forced signup for auto renewal. Generally I just cancel the auto renewal and sign up again when it expires if I like it, but Best Buy said I couldn’t cancel it until later. Just an inconvenience that I didn’t need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This member ship comes in handy especially the price match option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Already paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this membership to mainly buy gift cards for Xbox PlayStation and the Nintendo digital stores. If you purchase any of these cards on a somewhat regular basis it really will save you a good amount of money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and used it once to take laptop into geek squad and they couldn’t even fix it

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership. Provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech