Customer Ratings & Reviews

It’s a great membership to have, the discounts are great and saves you money in the long run. Look into it, you won’t regret it.

I really like the membership. I only give 4 stars because even know I had a great experience that doesn’t mean there’s always a chance to improve no matter what.

The employees at Best Buy near my house were amazing! I went in to buy a new phone they even put new screen protectors on my phone and my watch. The offer of membership saved me a bunch of money.

The delivery date was rescheduled twice at two week intervals. From the moment I placed the order in the store until it was delivered to my home, approximately two months passed. The original delivery schedule was 4 weeks. The product arrived in good condition without any problems. In store excellent service!, for which I give 5 stars, but for the shipping I can only give 2 stars

Not very much beneficiary but some what okay membership. Not the greatest of deals when compared to manufacturer price.

This membership pays for itself based on just the member pricing. Well worth it, and would definitely recommend it!

It's great that you give a few more days on returns because most people will buy and then try it at home later because they got the merchandise on sale

Saved money by being a member on a new stove top range. Our service person, Rolando C., at the Potomac Yard store suggested the membership and its benefits.

Excellent perks and value for a membership. Exclusive member deals always make it worth it.

Great love it use it often! Highly recommend, good for price

I really like this service I just got a free tv 50” from buying a laptop for school. I get 60 days to return an item which is great cause if a new phone or computer or anything drops I can return it and get the newer version if that item love love the membership affordable it’s 50$ a year.

Good benefits for folks who purchase lots of electronics and excellent cost incentives.

The membership includes great offers and new products that I would not have known about

So far I have really appreciated the service as well as the bonuses from being a member

The prices you get with this membership is worth having the membership. My issue is with ordering items online and it takes 16 days to get it vice the 2 days promised. This last order ended up being cancelled so I have to go elsewhere to find the item, a chair mat. I did find one for a 1/3 of the price at another office store.

Employees are kind, polite, knowledgeable people who have experience. When I want to ret anything they are so kind humble and say that they are so that we weren’t happy about it so I thank all and app the job the are accomplishing. So I want to write so inste of telling . Because I know that “ verba vollant scripts manent “.

If I could do less than one star, I would. I purchased an iPad and the Plus membership with the commitment of the sales person that of the price of the iPad decreased over a 30-day period I would get an email informing me and I could go into the store and get that amount credited. 1. The next week the identical iPad in the same store was $95 less. 2. I did not receive an email notifying of me of this. I found out by going to your web site. 3. I go to the site and they are unable to credit me the savings unless I disassociate the Apple user id from the device and then come back in. The device was a gift for my 83 year old mother who has difficulty Navigating technology. I had gotten the iPad configured for her by then to dissassociate the Apple ID for a couple of days so I could gonna l to the store and then try to set it back up for her. This is unacceptable and was not explained to eat the time of purchase. While not completely worthless, the purchase of the membership was about 99.9% unless to me. I do not see myself purchasing at Best Buy again and will pass on my poor experience to others if asked. They deserve to know of the caveats that your sales associates and customer service associates do not inform you of when they are happily taking your money

I like to have member of Best Buy, every day i am getting offer and finding the best rate..Best Buy

We are back to buy a gaming computer because of the great service we got from our salesman when we bought our GoPro a few weeks ago!

This membership is a good value. I like that they will price match if my purchase drops in price.