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Customer reviews

Rating 4.2 out of 5 stars with 40800 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 525 Showing 10,481-10,500 of 40,800 reviews
  • Rated 5 out of 5 stars

    Refund at a later date…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the opportunity to buy an item, then get the sale price (via refund) at a later date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the best I bought from BestBuy. It gave 10% discount on one of my product on the 1st day. Effectively it came in subsidized price due to the discount on other products. The best part was I got price match of $266 within 2 days. And in next 5 days it got credited. Thanks BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership I’ve only had for a month and haven’t used it yet aside from my first purchase. I see very nice deals though that are sent to my email. Plan on keeping membership.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    High Pressure to enroll membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't tried the membership. The only reason I signed up was due to the high pressure from the sales staff. This person wasn't the sales person, but another associated who wasn't going to accept no for an answer. It finally came down to giving in or going elsewhere to purchase a computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for those it benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this membership has some decent benefits it isn’t that beneficial to me. Did allow me to return my laptop after having issues with it outside the normal 15 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the points earned with having it and the deals make it easy to keep updated equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved Some Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this when buying a couple electric schooners. Saved some money on the scooters because of the purchase. Wes at the Sherman, TX store got us fixed up or we would have never known about it. Will be nice to have the coverage and perks of membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for great deals later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy! It was essentially free because the item I purchased had a discount for the price of this plan if you purchased it. Why not? The holidays are coming and I need a Nintendo Switch, and this plan gets me the best deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love and use frequently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    membership value has been great so far. Great discount and geared towards our preferences.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok and good savings if you will be using it more than once to really see the advantages and savings .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB YES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues prints fast from phone and computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the benefits that come with the membership.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only if you like lies and misrepresentation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I thought the Best Buy membership was a good idea, I soon found that salespeople misrepresented the membership and misrepresented an item in an attempt to sell it. The layers of falsehoods and poor performance (everything from lies told by the original salesperson to canceled repair appointments) quickly showed me that I want nothing to do with Best Buy ever, and especially that I do not want a membership for this kind of performance.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for your review. We truly believe our membership offers great value, but we absolutely don't want anyone to pressured. We've made cancellation simple: you can visit any of our locations, call us at (888) BEST-BUY or (888) 237-8289 or manage it yourself online at BestBuy.com. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great help & Savings!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cole was very helpful in finding the correct item we needed. We saved a lot of money by using our great membership!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly atmosphere.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in the store knows the job very well and is a very good help to the general public it's always nice to walk in to have nozzle people to help ease your questions got a great team keep it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a good decision to get the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having longer to evaluate if I need to return a product or not. The customer service I received from Flowers today was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and Secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not pressured to purchase this, but the knowledge that the sales rep had. It helped me understand tthe value, as electronics do just sometimes mess up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pressured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt pressured to purchase this "membership" in order to return a non-functioning printer purchased at Best Buy.....it was cheaper to purchase the membership than to purchase a new printer after already purchasing this one. By the way, my printer had a month of warranty left on it when I went to Best Buy to return.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thanks for sharing this review with us. I'm concerned to hear you feel this way. In addition to the extended 60-day return window on most products, your My Best Buy Plus™ membership includes exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership and saved me money. Would recomend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal at Best Buy! Love you Geeks!!! Have answered 1000 questions

    I would recommend this to a friend