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Customer reviews

Rating 4.2 out of 5 stars with 40800 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 527 Showing 10,521-10,540 of 40,800 reviews
  • Rated 5 out of 5 stars

    Value add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the value add is worth the price. We will see on our next purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Gamer's Perfect Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a steal for a deal! My Best Buy Plus is very convenient especially for gamers who look for discounts, deals and sells.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We will renew our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some kinks to iron out so I made an appointment with the Geek Squad and brought my lap top in and he handled everything plus for a great experience. I will renew my maintenance contract when it expires in Jan 2025. His name was Andres.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my My Best Buy Plus™ membership—exclusive discounts, fast shipping, and extended returns make it totally worth it. Saves me time and money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great idea. It was fully explained to me at the store and I really think you can not go wrong with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refund for price drops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received money back with my membership because the price went down after my purchase. That alone makes it worth it on big purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staying update on new electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent way to save for those who regularly are looking to keep up with the latest electronics available on the market. The best buy will keep customer aware of new electronic deals via text and email messages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is very useful to us. We do a lot of tech and having that peace of mind with extended return is a plus. Holiday time and everyone always wants the latest and Best Buy always delivers. No issues whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return 60 days, even opened/used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very important to people who really wants to have the premium feels and benefit from bestbuy. I really recommend this, especially buying alottttttttt of products! 60 days return! Even if you open/use it, that is premium service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership for college students.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support is an A+ for college students who have a laptop or any other technology. Great deals for future purchases as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I got this membership which helped me save a few hundred dollars on my purchases! I would totally recommend this to anyone who regularly buys from Bestbuy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value , I am so happy that I signed up for this membership, it has already saved me so much money on my purchase. I am so glad Best Buy offers this to customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has already paid for itself with two purchases. It has brought us back to Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't know the benefits of the membership?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last purchase was a laptop computer, bought the membership at that time. I don't really know what the membership does for me so I can't really comment on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had a membership before. The geek squad is very helpful. Very knowledgable. They know their products. Dez the associate is great. I sent my parents to her.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Plus membership - is it worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I really havent had a chance to utilize this membership outside of an initial purchase and kind of just gets forgotten. Might be an opportunity here for BB to remind members what it is that they get with this membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Membership Was Not Helpful By Working With One Emp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The poor coordination and implementation of calendars has been disappointing and trustrating. A delivery off a new TV was cancelled twice … with no proactive interest from a support person. After the second rescheduling option failed, I cancelled purchasing the TV. And, the Seller appeared to view as just anotherday.”

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thanks for taking the time to leave this review here, although we hate to hear your delivery was rescheduled multiple times. We understand your feelings here, and would like to see if we can help in any way. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Mitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives you update notice ahead of time for on sales product & promotion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership if the math works for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For our household, the My Best Buy Plus membership is an excellent investment. We have saved the annual fee several times over due to membership discounts on our purchases. We will continue this membership as long as it makes financial sense.

    I would recommend this to a friend