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Customer reviews

Rating 4.2 out of 5 stars with 40791 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 546 Showing 10,901-10,920 of 40,791 reviews
  • Rated 5 out of 5 stars

    Membership Rewards and Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reward benefits, as explained by thoughtful customer service representative; keeping customer’s interests first! Nice to be valued!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great exclusive deals and overall savings, has saved me much money with large purchases

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The membership is great if you cycle products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great way to have peace of mind with your tech products. It's just if you buy quality products, then you probably don't need this.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I use my membership a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered online and within minutes I could pick product within an hrs. Best Buy customer service was great and fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Best Buy membership plus. I have called numerous times in the last few months, and I was given immediate and effective service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift to me. I like the discounts. I don't like the annual fee. Used to be free to rack up points for certificates. Now this crap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get a membership today! It's worth the savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is completely worth it! It's didn't cost much and you get super savings on purchases with a price matching. I've made back the price of my membership already, and I still continue to get great deals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Membership gave me so much peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership added great value to my Best Buy Experience. I was able to book my appointment to get my laptop serviced and the Excellent Geek Squad was able to get my problem taken care of with so much ease and peace of mind .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recycling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me ten dollars on recycling old tvs which was a pleasant surprise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this membership is gray because it gives you a lot of great benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Saved money on delivery and old appliance pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pricing and perks with the membership i recommend to anyone looking to save a few bucks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Savings is good on purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been helpful with saving on purchases. But, I am sadden that a few products that I’d like to purchase have been out of stock when I visit my local store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I would give it no stars if I could

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy for a new refrigerator. They had what I wanted but at checkout the salesman never mentioned anything about a membership. He was very talkative and I just glanced at the sales slip and didn't notice the add on. My fault. I did cancel the membership since I won't have use for it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for sharing your feedback. While we are glad to hear you successfully cancelled the membership, any membership activation at checkout requires a customer to actively review terms and complete two separate authorization screens on the pin pad before a transaction can be completed. We appreciate your business and your feedback on your My Best Buy Total membership. Feel free to reach us at (888) 237-8289 with any questions or concerns. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy Plus Membership is a Big Plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real benefit. Really appreciate the text messages on deals and the rewards that are regularly offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coon Rapids Best Buy. 10+ out of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Coon Rapids and their employees were awesome, and were extremely helpful in giving us advice on our purchase of a new TV. Josh G went way beyond any help that normally would be expected. He was top notch!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is nice. The member deals are ok but sometimes there's a good one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don’t shop often but I’m never disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bestbuy everything I have bought lasts for a good chunk of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great deal for what it does! I would definitely recommend it to any one looking for a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried it out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been a good service, not too many emails.

    I would recommend this to a friend