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Customer reviews

Rating 4.2 out of 5 stars with 40782 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 555 Showing 11,081-11,100 of 40,782 reviews
  • Rated 3 out of 5 stars

    Question need for paying extra for one step up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    question if it is worth 50.00 per year. Have only used once, bought washer and dryer. A little off each with purchase. Still needed to pay for delivery and installation. Looking at a new gas range and for delivery and installation it's 270.00 more plus 60 to remove the old one, I can see a small fee for installing, but delivery should be free. The delivery and installation on the range is just about half of the cost of the range. Range on sale for 750.00.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    "Best" Buy Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To begin with the membership is a real bargain compared to the fees charged by other computer-repair shops in the area. In addition, I was pleasantly surprised by the courtesy and the level of professionalism of the whole Geek Squad from the initial drop off to the final pick-up of my transferred files from my desktop that's resting in peace. Great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the sales man job and the services. However I do not like to receive so many emails there should be a limit to your ads. It is disturbing. Pary Azad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCEPTIONAL MEMBERSHIP SO FAR FOR ALL OF THOSE UNIVERSITY STUDENTS LIKE ME !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for those who sign up. Major benefits are outlined when asking sales rep for details.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The membership is rather neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice stuff, kind of bummer that I can't return an item I bought with the membership via USPS though, the mouse hurts my hand, and getting to a BB near me isn't really an option usually

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good investment if you purchase expensive items. Was given 60 days to return replace price match… ended up needing kore storage and was able to get a new MacBook with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deals

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members deal is actually pretty nice. I have benny buddha snatched.Some really good deals by having this membership. I also get a peace of mind that I get extra days to return something in case it does not work for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good membership if you buy things frequently. Saves tune and money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cubsfan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still working through the value proposition on this plan time will tell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great great great great great great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to join the Best Buy Plus Membership when I purchased the alarm/remote start for my 2019 Camaro. I like to notifications regarding specials and upcoming price drops. This really gives me an opportunity to get a jump on purchases at a great price. I'm very satisfied with the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy happy happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone at the Anderson SC store was extremely helpful and professional! Great Best Buy team in Anderson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Various prices discounted and benefits,highly recommended.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to be notified for price drop for an Apple Watch that I purchased. Salesman said these things go on sale all the time and stated that he was signing me up for the membership so I would be notified by text or in the app about the price drop and would receive the difference plus a refund for the Best Buy Plus membership. Sounded great and simple enough. Weeks went by. Nothing. I discovered the price drop myself looking at the Best Buy website. Thankfully, it was still within the time frame and it was honored at the store but I had to go into the store for my refund rather than just clicking a link that would be sent which is what I was originally told.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Abee! Thanks for leaving a review for us regarding your My Best Buy Plus™ membership. I can understand wanting to get a price match during the extended return period if the price drops. Typically, you will be notified of these drops if you select the product you are interesting in via the Best Buy app. I am disappointed that this seems to not have been the case. For more details on the other benefits of your membership, please visit https://www.bestbuy.com/memberships. Additionally, if you require assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always enjoy the product i purchase from Best Buy. Im always recommend thos store to my friend's and family and encourage them to shop there all the time. I just enjoy this store for all of my electronic things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App is really user friendly and best part is easy to manage credit card as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This was not what I thought it was.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt pressured to purchase this. I didn’t have time to read the details. Maybe over time I will understand what it is all about. All I wanted was to buy a laptop.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    Yearly membership

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was charged for the membership and not given a choice.i

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your experience as a My Best Buy Plus™ member, Crackseasily! What you’ve mentioned is quite concerning. Let’s get this addressed for you. Please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership purchasing multiple items is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Special treatment on returns was an absolute must with my busy schedule and quantity of items I buy from Best Buy. Makes keeping the money in house a lot better than becoming upset and shopping anywhere else. Thanks so much!

    I would recommend this to a friend