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Customer reviews

Rating 4.2 out of 5 stars with 40781 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 568 Showing 11,341-11,360 of 40,781 reviews
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has already paid off. The price of something I purchased dropped a few weeks after purchase and this allowed me to get a refund for the difference! The difference in pricing already paid for this subscription!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership Well Worth Buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real value here. Saved the cost of membership by not having to pay for removal of old appliance and installation of new one. Many other advantages of membership, including free repair of all appliances in house, even if not purchased from Best Buy. Would recommend this service to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership was well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was a real value. I am glad I added it when I recently purchased a new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PLUS IS A PLUS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and prices, with continued benefits! The extended return time is a good feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A plus membership is 100% pworth it for those who frequently shop for premium-valued technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership provides great value, I’ve save hundreds of dollar so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad but….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bad but the membership could use a bit more benefits. If they brought back the old gaming discount they did few years ago, so many people would buy into the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live our 77" TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store experience! The salepersin was knowledgeable, courteous, and looked out for our best interest.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    did not deliver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was taken to expedite the delivery of a sound bar to coincide with the delivery and installation of the TV, but was delivered 1 day late. Although the Geek Squad offered to come back for the additional installation.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, MargritK! Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent transaction, and we would be happy to look into this closer to better advise. For assistance, please reach out to us via social media. Our team would be happy to help you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I would recommend stopping by to see the deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Best Thing I Ever Did"...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I signed up for Best Buy Plus. It allowed me to save money and allowed me to see that I was saving money. It's not a gimmick. I plan on renewing my membership in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've used my Membership more than I thought!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my membership even more than I thought. I had a printer go out, I moved and needed a fridge plus a Nighthawk router, not to mention exterior cameras and all that other stuff you need when you move. I'm pretty sure I will be using it for Christmas as well. The savings alone has paid for my membership! Not a bad deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If more deals come get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the buy 2 get 1 free switch deal. Disappointed its gone if they manage to bring back the offer i shall renew again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy to have our membership! It is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value, geek squad included with many more benefits

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Return Policy

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the 60 day price matching, exchange, and return policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership offers real value. The team was super helpful and really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop here more than three or four times per year, this membership is definitely worth it. From warranties and early access to products. Definitely worth it. They also mount TVs and do Apple repair also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great pricing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a wonderful service. Best way to shop at best buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Benefits Lost Immediately After Cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership offers great deals, but there's no option to disable auto-renewal. When I canceled mine, I immediately lost all benefits—even though I still had 1.5 months remaining. I didn’t receive a prorated refund, and the perks were cut off right away. I contacted customer service, but they told me there was nothing they could do. With most memberships, you can continue using the benefits until the end of your current term after canceling, since you've already paid for it. Unfortunately, that wasn’t the case here.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      My Best Buy Plus membership benefits are available while the membership is active. Early cancellation of the membership can provide a prorated refund depending on the time remaining for the membership at the time. I can understand that Auto-Renewal can be an inconvenience with this membership and you can certainly cancel up to the day it is intended to Auto-Renew to take advantage of your membership deals. Please reach out to us for any further concerns or questions on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech