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Customer reviews

Rating 4.2 out of 5 stars with 40778 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 569 Showing 11,361-11,380 of 40,778 reviews
  • Rated 3 out of 5 stars

    rethinking this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not really seeing the advantage of the My Best Buy Plus with several of my purchases but the prices was actually more. The plus discount is taken from the original product price and not the selling price

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Customer service with respect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found shopping in the store in online and easy experience. People are knowledgeable and helpful and treat me with respect. I am a senior citizen and don’t always get the time from younger people that I need to understand new products. But that is not the case at my local Best Buy in Allen Texas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really enjoy my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me money for I don't know how many years. Electronic, Appliances all kinds of things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership gives good discounts and good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My BEST BUY on Bird Road is simple the BEST store!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Company with Great Customer Service on the store Ñ==

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it has given me many new deals and opportunities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Great sound and ease of use. Love this!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy lives up to their name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my favorite store and has been since I was a child and so once this became an option you better believe I’m signing up. Having two months to return an item is a game changer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has provided great benefits since joining, not to mention making it easier to return items for an extended period.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am pleased with my membership! Wished that payment posting on the credit card would be faster cause a week is way too long!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with their service! We will continue our business with them on an ongoing basis, once needed items are requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom Strauss Says Thee Yea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not used it much I’m glad I still have it. I have other purchases I am planning in the not too distant future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freindly Store and Staff are awesom staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to store at least 5 times before buying my apple watch and every time I had question there was some one to answer with patience and never being judged by one of them :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE U ALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Services by everyone here in Best Buy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I have this membership with its attendant perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good afternoon. I was very happy with my membership being renewed for a brand new TV. They were fast and easy. With the agency that I had, he was very polite and very outgoing. People are there it’s good to have your membership cause at the end, you definitely benefit out of it.e. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.Deborah Hain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it gives me peace of mind. And it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and worth it, use it all the time when i find products i need and want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far! Appreciate the daily deals, and special values that only members have access to. Also, free shipping!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real good investment of your time. They pretty much all the electronics you need at any given time plus the insurance to keep them going.

    I would recommend this to a friend