Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40767 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 574 Showing 11,461-11,480 of 40,767 reviews
  • Rated 3 out of 5 stars

    Price risk management tool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership provides important protection against potential price fluctuations around the holidays.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing this feedback regarding your My Best Buy Plus membership. Yes, any purchases made between Oct. 31, 2025 and Dec. 31, 2025 are eligible to be price matched if our price goes lower. If you need assistance, please reach out to us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Loving it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value as a member, especially when you save on one purchase the cost of the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tumba

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great. Everything about purchase and handling of the service was made easy for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stackable washer and dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service installation and merchandise for all that I could help for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good membership if you're looking forward to buying multiple items at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech guy that loves this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a lot of money upfront, and the deals keep coming in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like the membership and I use it all the t

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great value plus Geek Squad is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need to get more out of it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to get the most of it or it's not valuable to you

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Jesus! Thank you for leaving us a review. We can certainly understand wanting to get the value our of your My Best Buy Plus Membership. Nevertheless, we appreciate your feedback. Additionally, we have provided a link to the benefits of your membership below.

      https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180&ref=212&loc=14862829561&utm_source=google&utm_medium=cpc&utm_campaign=14862829561&gclsrc=aw.ds&gad_source=1&gad_campaignid=14862829561&gbraid=0AAAAAD-ORIi_f2yFjHNUZHLkNH191R_Ra&gclid=Cj0KCQiAp-zLBhDkARIsABcYc6tY9TX1ighZA3T8xBPdjVIz69PtlaUruO95NfZni0NFGeZQ1WXG-KgaAsfKEALw_wcB BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I recommend this membership, well worth the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My benefits already have more than paid for my Best Buy Plus membership. All associates I have interacted with have been very knowledgeable and professional. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plans alone are worth it. love best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed membership thus far. Can't wait to keep using it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tricked into a membership I have little use for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much got duped into buying this membership. I was buying a new phone and the team member told me that the purchase came with a free trial of My Best Buy Plus, so I said great, I'll try it out. Upon reviewing my receipt I notice that I had indeed been charged for the membership. I returned to the store a few days later and went to customer service to try and have the charge removed, but was told they did not handle the membership there and game me a sheet with a number to call. Naturally, I misplaced the sheet. As for the membership, as best as I can tell is it basically unlocks a whole lot of sale emails, which caused me to adjust my email settings, so at this point I have essentially received zero value for the membership. From what I saw before adjusting my email settings, this definitely does not seem to be much benefit for a casual shopper like me. Perhaps it would have more use for a frequent Best Buy shopper. Right now, I'm fairly sour on the whole experience so I do not foresee any uptick in purchases from Best Buy in the future.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep kindly explained the value of this membership. Since it extends window for returns and to receive refunds for price reductions, it is a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    East or west Best Buy is the Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase my stuff from Best Buy even kitchen appliances etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this membership, and with my first purchase it paid for itself. So from now on it's all cash savings, you can't beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer HP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this membership to purchase a HP printer and ink. It was great for the printer purchase which is still working super

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership and Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been a great vaule to us. Best Buy has always taken great care of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy decision cost was offset with recent purchase. Nice offering/ value for best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep you on track with your needs at home. Love memberships

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Membership for Electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have! You get unlimited geek squad support and piece of mind knowing that there are protection plans on your purchases.

    I would recommend this to a friend