Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40767 reviews
(40,767 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Devin was great to help me exchange an appliance under warranty
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
New to this Program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just have had this for about a month and still learning what all it offers!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We unfortunately had to return the first tv purchased. The customer serice was excellent, quick response and very helpful making the return and delivery stress free. Thank you
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership is worthwhile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Angel Ortiz and his partner did a great job installing and explaining our new TV.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Membership Advantages
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only way to pay for your purchases as Best Buy is the Best.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Worth joining for sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s definitely saved me a bunch of money. I just replaced a old TV and added a sound bar. I’ve also bought a few appliances and it’s helped save around $600 this year.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Exclusive Deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership was great because you received unlimited deals that others don’t receive. You also get access to deals that are tailored to you. What I love the most is that your return dates are extended as well.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Thank you Chris for suggesting this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad my salesperson suggested this. Not long after I purchased a GPS was I able to stop in to Best Buy during Black Friday sales was I able to get a huge reimbursement. I was a happy customer!
This review is from Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
Not Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson really pushed this, said I might get money back on my computer purchase if the price went down after the first of the year (it didn't). Since I had no plans for any major purchases this year its really of no value. Plus Best Buy is blowing up my inbox with emails. Will cancel at the end of the year. I guess Best Buy is becoming a "Sam Club" where you have to have a membership to get the best deal. I'm really tired of this trend. Makes me much less inclined to do business with them
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate you sharing your experience with your My Best Buy Plus™ membership, DaveW. In addition to getting an extended 60-day return/exchange window on most products, you also receive Free 2-day shipping, and exclusive member pricing!
For more information and support, please reach out to us via Instagram (instagram.com/BestBuy), X (X.com/BestBuySupport), or Facebook (facebook.com/BestBuy). We are here to help!
Rated 2 out of 5 stars
Complicated Benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased this for discount and shipping perks, but my main reason was to get a Discount on the NFL Sunday Ticket. Boy what a confusing mess that was. Even Best buy didn't know how it works, I talked to countless best buy people online chat, over the phone even at best buy store itself no one knew how to make it work. I had to contact YouTube tv they were the only ones who knew how it works best buy help was nowhere to be found.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for being a member of My Best Buy Plus. We never want to make it difficult to redeem your benefits, and we appreciate you letting us know about this concern. Should you need any further assistance, please feel free to reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
Rated 5 out of 5 stars
Good for extra return windows
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave me the extra return time I needed to make a decision on the headphones I bought. Great piece of mind.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
The Membership is CRAZY GOOD!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has exceeded all my expectations. I thought the benefits wouldn’t be all that but man was I so wrong. The discounts are a great touch, they personalize it for you perfectly, and you can get a discount on top of another discount!!! This membership is perfect for anyone that wants to save money for the long run!!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best buy great deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great place to shop! Great items to coose from ,very helpful and professional people to help get the job done.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad techs were professional, experienced,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greek Squad techs were professional, experienced, and courteous.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Membership
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never been a fan of paying money to save money. There just seems like something wrong with that. I bought it to get notified about the Nintendo switch and I eventually did
This review is from Yearly Membership
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If i could give this 0 stars I would. The memerships are basically forced by the employees and they tell you oh you could go cancel it immediately and get your money back and THEY DO NOT REFUND YOU THE WHOLE THING AS PROMISED. FALSE ADVERTISING FOR SURE.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. When cancelling your membership, you will receive a prorated refund, as outlined in the Terms & Conditions. If you have additional questions, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Best Buy Plus Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the savings using My Best Buy Plus Membership. I would recommend other to purchase the My Best Buy Plus membership to save money on purchased made at Best Buy.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the Best Buy Plus membership for $50/year. By doing this we saved $100 on our LG washer and dryer set that we needed to purchase creating a $50 savings not to mention any other future purchases that we make may also have a savings with this membership. It was worth it for us.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
A membership for tech people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is definitely the way to go if you’re going to buy a high priced item and then need subsequent smaller accessories.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy thrandom 5 off coupons. Added perks are also nice like the extended return/ exchange window.
This review is from Yearly Membership
I would recommend this to a friend
