Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40778 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 584 Showing 11,661-11,680 of 40,778 reviews
  • Rated 4 out of 5 stars

    so far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value as I purchased a Sony TV and a Canon laser printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Plus Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership provides great value through membership prices, Geek Squad support, and availability of certain protection plans

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had no choice but to buy it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to return a printer which I had no idea that the return policy was 15 days and was unable to return the printer unless I bought the best but membership the manger and cashier had me buy the member ship in order to get any of my money back. I left the store extremely upset and will not be going there again

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your experience as a My Best Buy Plus™ member! Our Return & Exchange Policy found here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 has the details on the return time extension from 14 days to 60. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing! If you have any other questions, please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love this membership and I will use it always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value, love the purchase price and support I got from the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel valued

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved feeling valued while also receiving extra discounts. Excellent customer service whenever I have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Person to person service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff woman was helpful with a purchase that could not be complete on the computer. Went to the store to redeem my coupon. She explained everything and I made my selection. Delivery arrived was promised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BestBuySpecial

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does have value. More purchases makes this even more helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is awesome! The price match perk paid for my membership already. The process was so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Useful membership program, even if you are not a fewquent buyer, and member always have huge discount rates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is the great value. I'm enjoying the offers. Thanks for your support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited to see all of the deals and perks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is awesome! I originally signed up just to get a deal on my Zfold 6, but I started to realize the benefits when I downloaded the Best Buy app and saw all of the deals you can get! Worth it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love this membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent membership soon ill give a good use to buy my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I save in computer work. I had 3 different computer fix. Was very happy with service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a fine program.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good when I had it. It's a little pricey for what it is but I got my money's worth, at the very end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miguel was great! Very savvy cat. Thank you Geek Squad! This is why I never buy computers anywhere but Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for membership benefits that create the 5 star experience.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Just for the warranties!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership with Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a grand experience at the Arlington Best Buy location and the staff was very resourceful in helping me make a beneficial selection of products to my budget and liking. Thanks Sam K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for sale prices.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worth it to get a huge discount for a sale item. Nice perks for returns and deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to purchase and great to use give you more deals and saves lot of money

    I would recommend this to a friend