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Customer reviews

Rating 4.2 out of 5 stars with 40782 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 588 Showing 11,741-11,760 of 40,782 reviews
  • Rated 5 out of 5 stars

    We love Our Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it helpful information from the associate about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended return policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extends return policy which is great like in my case I returned a cell phone I didnt like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great savings with this membership! I have been a customer of Best Buy for decades. Happy to have this membership and grateful that they are still storefront.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership has great value for only $50 annually and provides great benefits as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have no complaints about my membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer experience and in store support make my membership valuable. In store staff take the time to provide details and answer questions about products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is worse money for assistance and troubleshooting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! TV Great Picture Great sound. All excellent features!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile spend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I joined for savings on items. Since I usually scope out a product for a while before I buy it to see pricing trends, this gave me an opportunity to save even more money. I make almost all of my computer technology & appliance purchases through Best Buy. I will definitely renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this membership saved me more than it cost. That is a win.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership saved me money on the purchase of refrigerator. Very pleasant surprise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a good choice and good decision that pays off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership plus pays for itself with the present trend in the utilization of technology and electronics. You wouldn't want your gadgets not keep pace with the rapid growth. Your gadgets need to stay ready at all times and the Geek Squad membership helps you keep up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    N/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Sometimes hard to find help on the floor due to being busy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the price matching option Unfortunately, my laptop model hasn't gone on sale in order for me to take advantage of the price matching offer. Murphy's law will probably apply and tge laptop will go on sale after tge price matching period ends.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Trenduser! I can fully understand wanting to maximize savings through our Price Match Guarantee. The benefits available to you with your My Best Buy Plus™ membership also include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to log into my account. I believe because both my husband and I have accounts. At the store they couldn’t do it together on the day I wanted. I then struggled at home and finally went in again to have them try and my points had expired. :(. I like the rewards but seem hard to use

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Nichole6! Thank you for being a My Best Buy Plus™. Being unable to access your account is not an ideal situation and we understand how disappointing this can be. We invite you to contact our support teams for assistance. You can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please mention your "My Best Buy Review" when reaching out. We'd be happy to help with your membership concerns. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great benefits!!! Must have membership!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent offers - One of the best perks and its absolutely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fact you gave longer to return an item with this membership. All the extra little perks, discounts and etc. is a big plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First MacBook and I’m in love with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    World so amazing and smooth. Does all that I need it to do, wonderful laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I like the price matching option the most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy price match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to swap price especially around the holidays.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems worth it for the longer return period. Have yet to experience sales benefits.

    No, I would not recommend this to a friend