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Customer reviews

Rating 4.2 out of 5 stars with 40782 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 590 Showing 11,781-11,800 of 40,782 reviews
  • Rated 5 out of 5 stars

    Customer service valued arrived.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer services were very friendly and helpful with items that I purchased in a fast and timely manner. They were helpful in saving me money with the brst buy card as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Protection and Discounts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always shopping at Best Buy, so the included protection plans and membership discounts help me to save money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership with Best Buy. Get special pricing at times, free shipping and so much more. Highly highly recommend everyone signing up!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like the benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the benefits/ perks for the membership (extended return window and free 2-day shipping). Exclusive pricing and events have not been appealing so far. Customer service still hasn't resolved a billing issue (going on for 2 months). Besides the one issue, a good program.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, n3dh3ad2K! We thank you for your feedback regarding the My Best Buy Plus™ membership. I'm disappointed to hear that you haven't found any of our exclusive pricing and events appealing thus far. For more details on the additional perks of your membership, please visit https://www.bestbuy.com/memberships. We would also love the opportunity to assist you with the billing issue you mentioned. Our team is ready to help on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks so much! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has helped me in so many ways, i’m so thankful for the perks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get this for deals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Never thought I would have get the membership, but there’s so many perks with this, exclusive great deals on many items. Wish there’s more discount lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price match is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $50 for the membership when I bought my TV. The price dropped 4 weeks later and I got $150 rebate to price match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real value, if you like shopping with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great program and I’ve used it several times now. It saved me five times what I paid for the membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great membership especially if you constantly buy technology.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's fine. another subscription.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kinda easily talked into getting the membership under the impression that the TV i was getting, when it goes on sale for black friday, could be price matched (even to store credit would be cool), so it sounded like it was worth the 50/year. I hope the guy wasn't tossing me when he said that and I understood him right.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi AndrewL,

      Thank you for sharing your experience with us. I can understand how concerning it must be to feel uncertain about the membership benefits, especially when it comes to something as significant as price matching for your TV purchase. We strive to provide accurate information so our customers can make informed decisions, and I’d like to help clarify this for you and address any concerns.

      Please connect with us through a private message on one of our social media platforms so we can discuss this further. You can reach us on Facebook at http://facebook.com/BestBuy, Twitter/X at http://Twitter.com/BestBuySupport, or Instagram at http://instagram.com/Bestbuy. In your message, kindly include your full name, phone number, and email. Also, mention that this is in regard to your My Best Buy review so our support team can assist you promptly.

      We look forward to hearing from you and helping to make this right.

      Best regards, BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great elecetronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive from the moment you walk into the store!! Never had a bad technical support person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful benefit that provided competitive pricing on several purchased items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Tammy Williams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with Best Buy in getting set up in purchasing a new TV with Best Buy. I also received the protection insurance/warranty for five years. My overview in rating is very excellent!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE our Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is awesome it has gotten me a lot of great deals and great protection in my purchases. HIGHYL RECOMMEND!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harold Crabtree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good place to buy electronic equipment with superior service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership pays back

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost of the membership is offset by the discounts and gives you peace of mind with a longer return window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The benefits make it worth while on the first use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did it for the discounts and warranty. Definitely recommend to people that frequent photo, gaming, and computer parts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love My Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be very beneficial to have a membership. You get great deals and can always get most of your money back with the certificate.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    60 Day exchange

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Tbe 60 day exchange is the best deal on this membership

    I would recommend this to a friend