Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40782 reviews
(40,782 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Customer service valued arrived.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer services were very friendly and helpful with items that I purchased in a fast and timely manner. They were helpful in saving me money with the brst buy card as well.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Great for Protection and Discounts!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm always shopping at Best Buy, so the included protection plans and membership discounts help me to save money!
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Love my Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my membership with Best Buy. Get special pricing at times, free shipping and so much more. Highly highly recommend everyone signing up!
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Like the benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the benefits/ perks for the membership (extended return window and free 2-day shipping). Exclusive pricing and events have not been appealing so far. Customer service still hasn't resolved a billing issue (going on for 2 months). Besides the one issue, a good program.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, n3dh3ad2K! We thank you for your feedback regarding the My Best Buy Plus™ membership. I'm disappointed to hear that you haven't found any of our exclusive pricing and events appealing thus far. For more details on the additional perks of your membership, please visit https://www.bestbuy.com/memberships. We would also love the opportunity to assist you with the billing issue you mentioned. Our team is ready to help on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks so much!
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has helped me in so many ways, i’m so thankful for the perks!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Get this for deals!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Never thought I would have get the membership, but there’s so many perks with this, exclusive great deals on many items. Wish there’s more discount lol
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Price match is awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid $50 for the membership when I bought my TV. The price dropped 4 weeks later and I got $150 rebate to price match.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a real value, if you like shopping with Best Buy.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great program and I’ve used it several times now. It saved me five times what I paid for the membership!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great membership especially if you constantly buy technology.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
It's fine. another subscription.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was kinda easily talked into getting the membership under the impression that the TV i was getting, when it goes on sale for black friday, could be price matched (even to store credit would be cool), so it sounded like it was worth the 50/year. I hope the guy wasn't tossing me when he said that and I understood him right.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi AndrewL,
Thank you for sharing your experience with us. I can understand how concerning it must be to feel uncertain about the membership benefits, especially when it comes to something as significant as price matching for your TV purchase. We strive to provide accurate information so our customers can make informed decisions, and I’d like to help clarify this for you and address any concerns.
Please connect with us through a private message on one of our social media platforms so we can discuss this further. You can reach us on Facebook at http://facebook.com/BestBuy, Twitter/X at http://Twitter.com/BestBuySupport, or Instagram at http://instagram.com/Bestbuy. In your message, kindly include your full name, phone number, and email. Also, mention that this is in regard to your My Best Buy review so our support team can assist you promptly.
We look forward to hearing from you and helping to make this right.
Best regards,
Rated 5 out of 5 stars
Great elecetronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very responsive from the moment you walk into the store!! Never had a bad technical support person.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Recommended purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful benefit that provided competitive pricing on several purchased items.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Mrs. Tammy Williams
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great experience with Best Buy in getting set up in purchasing a new TV with Best Buy. I also received the protection insurance/warranty for five years. My overview in rating is very excellent!!!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
LOVE our Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is awesome it has gotten me a lot of great deals and great protection in my purchases. HIGHYL RECOMMEND!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Harold Crabtree
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very good place to buy electronic equipment with superior service.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership pays back
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cost of the membership is offset by the discounts and gives you peace of mind with a longer return window.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
The benefits make it worth while on the first use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did it for the discounts and warranty. Definitely recommend to people that frequent photo, gaming, and computer parts.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Love My Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would be very beneficial to have a membership. You get great deals and can always get most of your money back with the certificate.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
60 Day exchange
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Tbe 60 day exchange is the best deal on this membership
This review is from Yearly Membership
I would recommend this to a friend
