Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40782 reviews
(40,782 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Not sure yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fortunately I’ve never had to use any of the benefits of this membership, so I’m not sure how to rate. We’ve only had it for about a month.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Our team would be happy to review your My Best Buy Plus membership in depth with you, so you can take advantage of all of the benefits. Benefits such as the special members only sales events, an extended 60-day return period, and reduced cost on thousands of items through your plan. Please feel free to contact us by privately messaging us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
Rated 5 out of 5 stars
I love the membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love to buy at bestbuy because they have everything I need! I can guarantee bestbuy electronics are recommended to buy.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Backing away from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership was a good value, but I don’t plan to renew it. I’m a bit upset at Best Buy because you stopped carrying physical media! I’ve used my reward zone points to help with purchase of 4k Blu-ray’s. I am a home theater enthusiast and I like physical media like most of us do, therefore, when in need electronics in the future, I’m going to shop around & possibly buy elsewhere. It’s a shamed that you will carry LP’s, but not new release DVD’s
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Additional Perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this membership while purchasing my laptop and received a nice discount. A few weeks later I went in for a PS5 controller and I noticed it wasn't on sale for members. The cashier explained that the Best Buy Plus offers other benefits besides the obvious initial price markdown.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Sonos arc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the discounts I get on all the products I get
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
No headache
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They price matcjed whe product qualified with no headache
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Definitely get a membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great! It’s nice to know we have security when we purchase an item. No hoops to jump through.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
10/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a deal when i signed up:) employees are super helpful & kind
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great plan!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lance was great to work with. Helped us find what we needed, explained things in detail and explained the benefits of the membership program. Two thumbs up!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
New Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just signed up and purchased appliances. Love the great service and perks!
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Not worth the subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t really see any perks for having the membership. It was better when they had rewards just for buying stuff and not having to pay a yearly subscription. We didn’t utilize it and we don’t need it.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 5 out of 5 stars
We love our membership & use it without hassle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've buy whatever I need, all with peace of mind because of my Best Buy Plus membership! Best investment EVER!!!
This review is from Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
Television
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will tell your service is horrible. I waited 10 days for delivery. No drlivery person didn't have the common courtesy of calling and telling me. SO I CANCELLED MY ORDER IN N PERSON AND WILL.NOT RECOMMEND BEST BUY FOR ANYTHING No
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your experience as a My Best Buy Plus™ member, RITAC! Getting a new TV is meant to be an exciting time. What you’ve mentioned is a bit concerning. Let's get this reviewed for you. Please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review.
Rated 5 out of 5 stars
Must get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just by getting the membership I have been happy because it saved me so much.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Where to find coupons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing I seen so far is the extended return date. Haven’t seen 1 single discount offer or coupon
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Discounts may vary and aren't guaranteed on a schedule. You can certainly always check back to the Best Buy website, and even mark items that you may be interested in to be updated on possible deals that may come up. If you need support please reach out to us on any of our social media profiles below for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 3 out of 5 stars
no opiion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dont really know what to think about this membership.i dont buy very many computer products and sales person told me i could get a better deal with it.i plan to cancel it.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 4 out of 5 stars
Time consuming trying to obtain price match
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Watch bonus rewards they will not extend promotional rewards even for loyal members
This review is from Yearly Membership
No, I would not recommend this to a friendRated 3 out of 5 stars
Best Buy plus letdown
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason why I got my Best Buy Plus membership was due to the buy 2 get one free deal with the Nintendo Switch Games. Multiple agents in store would tell me about it and when I did in October 6, 2023 as I bought a Dyson air wrap I got a good discount but when trying to buy the Nintendo Switch Games Best Buy did a hush hush move and removed the deal of buy 2 get 1 free for preorders and new games so I felt disappointed so next time be more communicated with your members/customers.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for itself in one purchase; this membership gives extra time for returns and so many other perks.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
It’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is ok. Having 2 months instead of 90 days to return an item is nice. Deals are the same even if you don’t have a membership. No extra 10% off or anything. You just get first pick on certain deals offered.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Kayla! Thank you for your review of your My Best Buy Plus membership. We are pleased to hear of the benefit you've found with your membership. We always want our customers to have the best options available, and we appreciate your feedback as we are always working to make your customer experience even better! For membership support, feel free to call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thanks!
