Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40912 reviews
(40,912 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Robot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love to choose membership from best buy. I always recommend my family and my friends home here to look something they are needing it. I trying to look another thing like Robot for cleaning house. Actually I love to buying any thing when I need .thanks so much.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Safe and good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good value to have if there is an issue or change of mind in your purchase
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it, but hope it will help on future purchases. Still learning how it works.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
warranty worth it or not!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Totaltech Membership Review Overview: Best Buy's Totaltech membership, at $199.99 per year, offers a suite of benefits aimed at tech enthusiasts. It's designed to enhance your tech shopping and usage experience with several valuable perks. Key Benefits: 24/7 Geek Squad Support: Handy for anyone with a lot of tech at home, offering help no matter where you bought your gadgets. Extended Warranties: Two-year protection on most purchases covers wear and tear, which is great for peace of mind. Exclusive Discounts: Members get special prices and early access to sales, which can save a lot of money over time. Free Delivery and Installation: This includes all your purchases, big or small, which adds convenience and value. Potential Drawbacks: Cost: It’s a bit pricey unless you frequently buy tech or need constant tech support. Value Proposition: If you’re not a regular tech shopper, the cost might outweigh the benefits. Conclusion: Best Buy Totaltech is best for those who invest a lot in tech and could benefit from ongoing support and savings. For casual buyers, it might not be worth the expense.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
i like the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used it the membership yet, but I plan too in the near future.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Price match
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the discount at time of purchase and 60 day price match. Already have saved $500.00
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Belkin charger
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing worth the $$$$$$$$ I use it everyday it is so good to see it in action
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Amazing service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I highly recommend for the great prices and amazing services.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
hmmm saving
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.idk if it was worth it but it was cheap enough to try
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great for down payment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing I got a free trail when I bought my iPad yeah
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus yearly membership is beneficial!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The membership application process was easy as 1,2,3.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Yearly Best Buy Membership
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have with getting upgrade purchases for home.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is necessary if you want a little security for yourself about your product. This allows you to be able to use Best Buy’s geek squad, and Professional help on any product that you have and extends warranties.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Reasonable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice to get deals even after you purchase an item but, I wasn’t informed I had to bring the item into the store to claim the deal on the day it was going on. Regardless it’s nice having more time to return things if something goes wrong.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
unhappy with PC performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm disappointed. I bought a new PC and ITUNES keeps messing up. I thought I would have no issues - but as it turns out the PC would not restart on its own, I had to get technical help to get that to work. This is supposed tpo be a gaming PC so i don't understand the issue with ITUNES. ANd to get help I have to pay the Geek Squad when they should have to help to make me happy - but of course - only money makes anyone happy - not a satisfied customer. The other problem I have is I signed in online and I saved my userid and password - but of course it says my information is invalid.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .JameslE, thank you for taking the time to leave a review here regarding your recent purchase. While your My Best Buy Plus™ membership has some great perks, it does not include 24/7 tech support or VIP member support, which are benefits exclusive to the My Best Buy Total™ membership. Here are some more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, kindly reach out to us on social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 5 out of 5 stars
Great Value for Frequent Best Buy Shoppers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up for the My Best Buy Plus™ membership and it’s been absolutely worth it. The free 2-day shipping saves me both time and money, and I really like having access to exclusive deals before everyone else. The extended return window also gives me peace of mind when buying tech and big-ticket items. If you shop at Best Buy even a few times a year, the savings quickly add up. Between the shipping perks, member pricing, and added protection options, this membership pays for itself. Highly recommended for anyone who shops Best Buy regularly!
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Trio of appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the trio of appliances. Fridge, dishwasher & microwave. Love them
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Totally worth it saved me over $100
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the My Best Buy Plus membership has already paid for itself. I bought a Ninja Espresso machine for $748, and just 10 days later the price dropped to $643. Because of my membership, Best Buy immediately matched the lower price with no stress, saving me over $100. The exclusive pricing, fast assistance, and the peace of mind of knowing my purchases are protected make this membership completely worth it. I honestly didn’t expect it to be so useful, but now I wouldn’t shop without it.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Totally worth it – saved me over $100
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the My Best Buy Plus membership has already paid for itself. I bought a Ninja Espresso machine for $748, and just 10 days later the price dropped to $643. Because of my membership, Best Buy immediately matched the lower price with no stress, saving me over $100. The exclusive pricing, fast assistance, and the peace of mind of knowing my purchases are protected make this membership completely worth it. I honestly didn’t expect it to be so useful, but now I wouldn’t shop without it.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Not great unless they fix the rewards credit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this membership to make it easier to buy a computer for my daughter for Christmas (The kind where you buy all the components and then put it together.) However, nearly a month after the purchase, I still HAVE NOT been issued the reward credit. Customer service chat was NOT helpful as they suggested I go to a physical store to have the points added manually. This membership isn't worth it unless it actually functions like it's supposed to. Cheaper and quicker shipping is just peachy but if I'm going to renew this membership in the future, they really need to address the rewards points.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Jason! Thanks for sharing this review. We're concerned to hear that you didn't receive a reward that were expecting, which we understand would be frustrating. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
