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Customer reviews

Rating 4.2 out of 5 stars with 40782 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 600 Showing 11,981-12,000 of 40,782 reviews
  • Rated 5 out of 5 stars

    Best Buy Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each product I purchase is typically “new to me” as in, I am not very familiar with all the bells and whistles that are involved. This plan gives me peace of mind knowing that assistance is just a touch away. I am extremely grateful Best Buy offers such a wonderful program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service I received was outstanding. I got what I wanted quickly and was upgraded at the register which was very convenient and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the membership prices and the unlimited geek squad support. Most importantly I love getting protection plans on my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had such a wonderful experience overall with everything. The salesman Bobby was so nice and helpful with explaining everything. The membership itself offers a lot of wonderful perks. One happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Membership owner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership offers great perks and rewards, especially with a Best Buy Credit Card!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great! Thanks for helping me out choose the right item I needed - mouse for my MacBook Pro

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has some great perks! I love the super fast shipping! And some of the special deals are awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will always go back to BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a laptop, treated with respect even if one of my questions came out incorrect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xps 15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell XPS 15 is a standout laptop that brings together power and style. The 15.6" FHD+ display is stunning, offering clear visuals, while the Intel Evo i7 ensures smooth performance for work or creative tasks. lts sleek Platinum Silver design adds a touch of elegance With 16GB RAM and a 512GB SSD,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a membership i can benefit from its a must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very kind staff. The staff was very patient and polite with us and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is totally worth it! The cost of joining was recouped after 3 purchases from members savings alone. Plus the peace of mind of not worrying if the item goes on sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the BB+ membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend — while it costs $50, you get a $50 gift certificate back to use on whatever you want, so it’s a wash, plus you get extended time to return items or get $back if they drop in price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The my Best Buy plus membership is a great product, gives you great savings through out the year on a lot of great products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an HP Omnibook and it was a great product at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad follow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After delivery and installation I received a follow up call to make sure all was well. I had come up with a couple questions at that point that were answered. I really appreciate the follow up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience. I was not aware of this perk and it was thoroughly explained. Great Staff, customer service for real!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is awesome as you get great perks! and the Extended return date to give you extra time to test product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I tried a year but don't see advantage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved $50 in one year and nothing else on purchase using Best Buy Plus. I don't see much option for me to save using Best Buy Plus

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi! We can understand wanting to make sure you receive all the value the membership offers. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    We love the membership it is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth it, love how you you get extra day to return products as well as the great deals you get along with geek squad if you need any help.

    I would recommend this to a friend