Customer Ratings & Reviews

Good value. I spent $50 and saved $100 on my router purchase.

Was easy to use and helped with purchase. Happy I purchased this plan.

Everything is ok with us. Service, really fast and nice.

I don’t use the membership often but it is good to have. There are different types too.

This membership was a good value especially on the first item that I purchased using it.

The best membership, I think which is available. Better than any other membership in the country.

Got good benefits on cell phone I bought and enrolled. Last purchase (for battery backup unit), I saw no visible benefit.

Paid for itself when I bought $500 cameras for my house. Well worth it!

This is a great service to have to feel secure. Great

Good price on items purchased but had a little issue contacting salesman after purchase

Excellent membership. I have hesitant to spend the fee for the membership but after signing up I have saved more than the cost of the fee. I get extended returns and quick free deliveries.

The membership is a great value, especially if you have in the market for a big purchase.

Good payment options, discounts, and thousands of shopping options to choose from. I love the promotions Best Buy has.

When I was buying a dryer last year the sales rep convinced to sign up for this membership which I didn't want to do in the first place, I was told my card would not be automatically charged for renewal. In fact the sales rep guaranteed me that woudnt happen & told me that he "put it in the system, not to renew membership". Fast forward to this year MY CARD WAS CHARGED FOR RENEWAL WITHOUT MY CONSENT OR MY KNOWLEDGE!!! SO NOT ONLY DID THE SALES REP LIE BUT BEST BUYS SALES TACTICS MAKE ME FEEL LIKE IVE BEEN SCAMMED. To make things worse, THIS ISNT THE FIRST TIME THIS HAS HAPPENED TO ME SHOPPING AT BEST BUY. Few years ago Geek Squad did this EXACT SAME THING & CHARGED HUNDREDS OF DOLLARS!!! I actually used to like going & shopping at Best Buy, but now I have completely lost all trust in Best Buy. I am very disappointed how Best Buy treats customers by essentially lying & manipulating its customers.

I really like the extended 90 day return window, but I hate that any time I get some sort of "coupon", they always expire before I want to use them! Give us at least 6 mo to use these reward discounts!

My membership saved me some cash, and the products I need, are close to my home. I am well please with my membership.

It allowed us to do comfortable payments and receive discounts. The membership is great when you buy big ticket items!

Ideally, get the membership for large purchases and items that get discounted right after financing them.

The quality of your customer service is next level. There is always someone that has the knowledge to assist. Thanks

Love this membership and getting all the updates via email! Have erened money back off points and specials. Love shopping at best buy for products that are better quality then I can find anywhere else!