Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40791 reviews
(40,791 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
I love the savings and tech support I get!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Best Buy plus membership and love how I receive tech support and insurance for the items I purchase.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service! Worth every penny. Will definitely recommend to friends and family
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Great benefit!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently got a new computer and I'm happy with the purchase of this membership.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told it was a great deal, so far havent seen advantages
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Deal and worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and quality service! More exclusive deals would be great as well. Extended return period is fantastic!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Really nice I saved money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great discount and worth the membership honestly wish I would have started sooner to earn more points on my account
This review is from Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
Inaccurate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told by store employee that by having this membership I would get store notifications of drops such as Pokemon. But it's been 2 months and nothing. So far seems like a scam
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello,
Thank you for the review. We never want our customers to feel like were scamming them. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM.
Rated 5 out of 5 stars
Best memberships ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy memberships are totally worth it! The discounts, extended returns, and free shipping make shopping so much easier. Plus, the extra perks like Geek Squad support are super helpful!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The benefits are nice to have. The best thing for me is the extra time i get with a product to see if it works for my family with a great return policy. Also every one is always so polite and helpful.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We appreciate the value and the service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a value--as a result of the putchases I made I received credit for items that went on sale after I purchased within the 90 days. It already paid for itself.
This review is from Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
It is mid - if you have a deal with buying use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried out the membership because I received money back by joining. I don't think I really purchased much with the "member pricing" felt like this was their price when it would be a good sale or similar to black Friday pricing but never felt like an actual deal or actual black Friday price. I did really use it when it came to the buy 2 get 1 free on all Nintendo Switch games the only problem is there was no end "date" and this deal would pop up out of nowhere. This last time I was going to make another purchase but then saw it was not available anymore so I must have missed the deal period. I think this deal came up twice so if they do at least bring it up bit more often then the membership would feel like it's worth it. Not sure I'll renew, as stated I didn't really see the member pricing as worth it and didn't really purchase stuff with the "member pricing". I'll still be a best buy customer though unless the store completely changes then yeah hat be a different story.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, ludawg94! We appreciate you being a My Best Buy Plus™ member. Though you were able to take advantage of the Buy 2 get 1 Free gaming deals as an exclusive member only deal, we are disappointed to hear that you are not satisfied with your membership. Being a My Best Buy Plus™ member, you also receive an extended 60-day return period on most products and free 2-day shipping. we encourage you to visit https://www.bestbuy.com/memberships for more information on savings and benefits. If you'd like assistance with knowing the specifics of your membership and how to change your notification preferences, please connect with our team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When connecting with us, be sure to mention that it is in response to your My Best Buy Review.
Rated 5 out of 5 stars
Memebership is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its worth the price. I would recommend to anyone. Great job
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Well worth the expense !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth it especially if you happen to buy at least 2000 USD worth of goods in a year. It pays for itself
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got some good value for the membership. it is worth if you are a frequent buyer, specially for the big value items
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Piece of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to get this plan but it paid off quickly when the refrigerator that we purchased went on sale.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
Must Know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you ever earn gift certificates from their member offers, be sure to purchase items by other means first (cash, credit). When you are sure you want to keep it, return it, THEN use your certificates to purchase. If you return an item you used your earned certificates with, you will NOT get your certificates back. Lost $75 the hard way and now I have to resort to gaming the system to make sure I don't lose any more $$
This review is from My Best Buy Plus™ Yearly Membership
No, I would not recommend this to a friendRated 3 out of 5 stars
Doesnt always work right.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has been great except...I was given $150 off my first purchase but the first purchase had to be ordered. The ordered item ended up being out of stock and i never recieved it. I purchased a different item and never was given the 150 off first item discount. Resulting in me not getting a discount but paying full price for the membership. I coulda just paid normal price and saved the membership fee!
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Dan! We hate to hear you did not have the best experience recently with your purchase. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your situation, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Simply the best team.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being a member makes me feel more comfortable when I make my purchases. Additionally, the guys at Geek Squad are super professional and attentive. I am really pleased to belong to the club. God bless them.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy is the Best membership.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Best Buy Plus is worth it in every way. My favorite part was the ability to use member pricing. It saved me hundreds of dollars and the early access to sales is really nice. I’m going to buy total very soon.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was a problem in delivering my recent purchase and the store personel handle everything coutiously and quickly.
This review is from Yearly Membership
I would recommend this to a friend
