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Customer reviews

Rating 4.2 out of 5 stars with 40791 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 613 Showing 12,241-12,260 of 40,791 reviews
  • Rated 5 out of 5 stars

    I love the savings and tech support I get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy plus membership and love how I receive tech support and insurance for the items I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! Worth every penny. Will definitely recommend to friends and family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great benefit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got a new computer and I'm happy with the purchase of this membership.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told it was a great deal, so far havent seen advantages

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal and worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and quality service! More exclusive deals would be great as well. Extended return period is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice I saved money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great discount and worth the membership honestly wish I would have started sooner to earn more points on my account

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inaccurate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by store employee that by having this membership I would get store notifications of drops such as Pokemon. But it's been 2 months and nothing. So far seems like a scam

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello,

      Thank you for the review. We never want our customers to feel like were scamming them. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best memberships ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy memberships are totally worth it! The discounts, extended returns, and free shipping make shopping so much easier. Plus, the extra perks like Geek Squad support are super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits are nice to have. The best thing for me is the extra time i get with a product to see if it works for my family with a great return policy. Also every one is always so polite and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We appreciate the value and the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a value--as a result of the putchases I made I received credit for items that went on sale after I purchased within the 90 days. It already paid for itself.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It is mid - if you have a deal with buying use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried out the membership because I received money back by joining. I don't think I really purchased much with the "member pricing" felt like this was their price when it would be a good sale or similar to black Friday pricing but never felt like an actual deal or actual black Friday price. I did really use it when it came to the buy 2 get 1 free on all Nintendo Switch games the only problem is there was no end "date" and this deal would pop up out of nowhere. This last time I was going to make another purchase but then saw it was not available anymore so I must have missed the deal period. I think this deal came up twice so if they do at least bring it up bit more often then the membership would feel like it's worth it. Not sure I'll renew, as stated I didn't really see the member pricing as worth it and didn't really purchase stuff with the "member pricing". I'll still be a best buy customer though unless the store completely changes then yeah hat be a different story.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, ludawg94! We appreciate you being a My Best Buy Plus™ member. Though you were able to take advantage of the Buy 2 get 1 Free gaming deals as an exclusive member only deal, we are disappointed to hear that you are not satisfied with your membership. Being a My Best Buy Plus™ member, you also receive an extended 60-day return period on most products and free 2-day shipping. we encourage you to visit https://www.bestbuy.com/memberships for more information on savings and benefits. If you'd like assistance with knowing the specifics of your membership and how to change your notification preferences, please connect with our team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When connecting with us, be sure to mention that it is in response to your My Best Buy Review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Memebership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth the price. I would recommend to anyone. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the expense !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it especially if you happen to buy at least 2000 USD worth of goods in a year. It pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got some good value for the membership. it is worth if you are a frequent buyer, specially for the big value items

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get this plan but it paid off quickly when the refrigerator that we purchased went on sale.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Must Know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever earn gift certificates from their member offers, be sure to purchase items by other means first (cash, credit). When you are sure you want to keep it, return it, THEN use your certificates to purchase. If you return an item you used your earned certificates with, you will NOT get your certificates back. Lost $75 the hard way and now I have to resort to gaming the system to make sure I don't lose any more $$

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt always work right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been great except...I was given $150 off my first purchase but the first purchase had to be ordered. The ordered item ended up being out of stock and i never recieved it. I purchased a different item and never was given the 150 off first item discount. Resulting in me not getting a discount but paying full price for the membership. I coulda just paid normal price and saved the membership fee!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Dan! We hate to hear you did not have the best experience recently with your purchase. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your situation, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Simply the best team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a member makes me feel more comfortable when I make my purchases. Additionally, the guys at Geek Squad are super professional and attentive. I am really pleased to belong to the club. God bless them.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Buy is the Best membership.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best Buy Plus is worth it in every way. My favorite part was the ability to use member pricing. It saved me hundreds of dollars and the early access to sales is really nice. I’m going to buy total very soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a problem in delivering my recent purchase and the store personel handle everything coutiously and quickly.

    I would recommend this to a friend