Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40917 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 664 Showing 13,261-13,280 of 40,917 reviews
  • Rated 5 out of 5 stars

    Membership Great but Changing in 2024

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This year, I've been very satisfied with the savings and individual services I have received. Both pricing of appliances and installation has been very competitive and sometimes install and takeaway has been included. Sadly, some of these benefits will be going away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the 2 day shipping and 60 day return policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using Best Buy plus membership and it really helps saving extra money, till now I am enjoying this membership, apart from saying money you get extra time on items return period which also helps user to decide if the product is value for money or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful perks and cool have membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying the membership. I am most happy about the flexibility with returns cause I am sometimes really slow to get back to the store...and the services are all helpful to enhance overall experience of being a customer with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is really cool and worth the money. They have daily deals as well as tremendous discounts and first drops so you get to see the merchandise before anyone else and purchase it before anyone else there's nothing like membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to be a member!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Best Buy member has made my buying experience better. The service is great. The check out time is quick and smooth. All of my purchase records are easily accessible for warranty purposes. I feel well taken care of by all at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY BEST BUY MEMBERSHIP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value and I get deals just when I need them, also I love the protection plans,it gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deals

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sogned up to get better deals on pc parts, ended up buying a sound system for my tv and computer parts for my gf. Lots of amazing deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're considering the Best Buy Plus membership, don't hesitate any longer! It's an investment that truly pays off and will transform your shopping experience for the better. I'm thrilled to be a member and can't wait to continue enjoying all the benefits it offers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What membership?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will probably not improve my chances of winning but I don’t understand what you are asking. A few weeks ago I walked into the store, told the dude what I was looking for, he showed me, I chose, I took them to the cashier and paid. Unless I missed a step that would have given me a tremendous discount it was as boring as any transaction. What am I a member of?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright but not for me anymore.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this membership for the deals on video game purchases, but the deal that was promoted that made me get it was quickly removed. At least I was able to use the deal while it lasted. It's claimed that it will be back periodically but we'll see. The member deals that are available do seem cool, but it's nothing I need to have so personally I can do without and most likely won't renew.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new stove and it was damaged when we opened the box. Called Best Buy and they ordered a replacement. When new stove arrived they delivered and installed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice membership.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Good deals and perks will continue to subscribe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instant discounts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting immediate discounts on the day of subscription was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership messages are fine. Do you have membership points or membership discounts for customers.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We are happy to have you as a member of My Best Buy Plus! If you use your My Best Buy Credit Card with your membership, you do have the ability to get points for your purchases. These points can be redeemed on future purchases. I encourage you to check out www.bestbuy.com/memberships to learn more about what your membership has to offer, like exclusive promotions and sales offers for members, as well as free 2-day shipping. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy….Best Discount Program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unaware of this program until your sales associate mentioned the perks of being a member. I joined and am so glad I did. Love the discounts and early notices of your sales. I highly recommend this membership to anyone looking to save money!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Extra charges

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I met 2 very helful people-John and Sean when buying a refrigerator. We bought a refrigerator for our downstairs and i forgot to mention we needed the door to open the other way. I went back to the store and was charged $95 for this service. I find it crazy that im charged extra when this appliance is designed to open either on the right or left and i just happen to need it the opposite of how its packaged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is really handy and good to use. I like how easy it is and how the store employees explained everything very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sony speaker is everything i expected and more. My family and i are enjoying every minute. The sound is excellent. I can vibe to the music and the lyrics are phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support is the greatest benefit.Along with set up tv service

    I would recommend this to a friend