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Customer reviews

Rating 4.2 out of 5 stars with 40918 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 665 Showing 13,281-13,300 of 40,918 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support is the greatest benefit.Along with set up tv service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved me a lot of money, especially on monthly Best Buy plus member deals (75% off featured items)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great. Prices lower than expected on some items. Staff friendly and ready to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It paid for itself. The computer I purchased on sale, was reduced even further after my purchase, and I was refunded the $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welll worth the savings that it was. Made it a no beainer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just another money grab for Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price match part of this plan doesn’t make sense as Best Buy doesn’t monitor this. It is apparently just up to the customer to scour ads to see if your particular one was ever lower and then you have to go and contact them or go to the store to try to get a price match within the 60 day window so it’s definitely not the way it was explained to me in the store when I purchased this. Best Buy computer system could easily identify this and notify you to take action however they do not since they already got your money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello Michael! Thank you four your review of your My Best Buy Plus membership. We completely understand wanting to get the most out of your membership and maximize your savings. As a My Best Buy Plus member, you enjoy fantastic benefits like free 2-day shipping, exclusive member deals, extended returns and much more! For more information on our Best Buy Membership options and their benefits, please visit https://www.bestbuy.com/site/best-buy-membership/my-best-buy/pcmcat309300050007.c?id=pcmcat309300050007. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t stress enough how important it is to have this membership. 2 months on returns and if something you bought gets cheaper within the time period you can get the difference put back on your card. Plus you get members savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership is a Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The free two day shipping is great especially with as timely things need to be received at Christmas, birthdays and other holidays. Cords and accessory's needed to set up Audio, Video and anything Home is available online even if it's not in the store. Best Buy truly is a Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and appreciate the benefits that it comes with. It definitely helps

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel at ease when purchasing items because i know i have bestbuy plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a member is so great, you receive money sometimes for buying things you need and the discounts are really nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this membership because you don’t know what’s gonna go on with your consoles or the product that you buy from Best Buy these people can help you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My useful membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If and when I need a product from Best Buy, I should use the Best Buy Plus to lower my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savings!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im usually not a fan of memberships, but this has already saved me a ton of money. Being able to go back 6 month for price matching is absolutely crazy. I upgrated my CPU a few months ago and was able to price match it 4 months later. I recived over $150 back. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We probably will never use this, but it was important at the time to sign up

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Skip it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really benefited from it since signing up. I wish they offered more deals/discounts

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for sharing your feedback. We're sorry to learn that the My Best Buy Plus membership hasn't quite lived up to what you were hoping for. We recognize that memberships aren't a perfect fit for everyone, and we want to make sure you're fully aware of all the advantages it offers. We'd be glad to walk you through the specific benefits and address any questions you might have, including how to cancel if you choose. For more information or support with your membership, please call (888) BEST-BUY or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Electronics department guy was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy at the electronics department was great. His many years with Bestbuy has filled him with so much helpful knowledge. He went above and beyond to help me buy my tv, once Bestbuy increases my spending limit I will be going back for the surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased asit saved me money on my refrigerator purchase and I get member pricing on all future purchases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Understanding your spending habits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If frequently make purchases this is wonderful program. If you’re a person who doesn’t make a lot of purchases this really doesn’t really help much.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your concerns with the My Best Buy Plus membership deal options. If you would like to check out our My Best Buy Total membership benefits it does provide coverage for up to two years while the My Best Buy Total is active with a deductible if used. https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . You can also reach out to us on any of our Social Media Profiles for support at Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Best Buy has lost their touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s strange that as soon as they came up with this membership, best buy started dropping the ball with every in store-pickup I’ve made. I’ve trusted best buy as my most reliable retailer, and now they have delayed 3 of my orders in the past 2 months, one of them by an entire week, and pre-order bonuses for games seem non-existent! get it together best buy, why are you dropping the ball now that I’m paying for the service that was already perfect??

    No, I would not recommend this to a friend