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Customer reviews

Rating 4.2 out of 5 stars with 40924 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 677 Showing 13,521-13,540 of 40,924 reviews
  • Rated 2 out of 5 stars

    I can't get logged in!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried to change my password but have been unsuccessful thus far and remain unable to log-in which makes reviewing my membership difficult to say the least.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Ninetteg. Thank you for letting us know about your password troubles. Being able to access your online account is pretty important when it comes to checking your membership benefits and deals. We'd be happy to assist you with your password reset, please reach out to us on social media. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Meh..its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been difficult getting the support needed, and more difficult visiting the store who refers you to 800 number. Schedules service appointment never arrived. Program is good for new installation services.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Jeremy! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best buy membership, bottom line, worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy office supplies at Best buy and the membership saves me quite a bit of $$ over the course of the year. Great value! Also extended returns is a handy feature as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful and Beneficial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting whenever you buying something expensive, it get rid of the hefty sales tax and you see great deals that’s most likely worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal! I spent $50 to save $200

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! I spent $50 to save $200 the first time i used it. More savings to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price and great picture. Easy to set up great value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It used to come with free installation but I think that went away. Hoping to return an item as represented by the personnel.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Just started using the membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the peace of mind. This is my first time using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice I love it a lot I rrecommend it and will use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    value added

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the membership to allow for longer return on items along with other benefits. We thought it was a value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a nice membership to have. haven't had to use it yet but as soon as I don't have it I would need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so satisfied with all these orders after I got my membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service while I bought legion go .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean, beautiful store set ups, nice sale staff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to get new tv’s. The two I bougt are great, thank you for being my Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Win-Win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contemplated at first just like anybody else would. What I did not expect was the insane amount in savings I had instantly at checkout just by benefiting myself with also an additional 60 days of return, thanks to the membership. If saving big is not for you, then feel free to disregard this :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership hasn't really helped me much. i have to remind the teller that I have a membership most of the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is convenient to shop and save, i recommend everyone should have one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff is professional and helpful. The Sony TV is excellent quality and nice picture with a reasonable price with my membership I will come to buy another product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support came thru for me today. Happy with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MdAK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is my favorite store i trusted so much i always recommend someone go to best buy because of certified best products

    I would recommend this to a friend