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Customer reviews

Rating 4.2 out of 5 stars with 40938 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 687 Showing 13,721-13,740 of 40,938 reviews
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great buy and the discounts are unbelievable. Get geek squad free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt realize how good the plus membership was until my recent purchases of sansung cases for my a9 plus, i bought the wrong ones which they gave me a bundle price for and then they took them back no problems and got me the right one, thank you best buys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We use it when we can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth Very helpful give discount on various items and extended return time or exchange time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let's go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 60 day return on my purchases, I actually get time to figure out if I made a good decision or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice to have help with merchandise and the geek squad is top notch and always been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has its ups and downs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The savings is well worth the membership fee. The only downfall is that I'm spending more money!!!! The key to shopping at BestBuy is to check online daily (like the stock market) for new discounts and sales and then buy, buy, buy when the price plunges!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used about 2 months after purchasing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV stopped working about 3 months after buying it. Walked into the store with broken TVand just swapped for a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the membership and use it often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is valuable. Member prices are great, and unlimited Geek Squad support is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus ROG Ally is the next challenger in line when it comes to portable PC gaming. This new handheld brings with it a beautiful 1080p screen and a 120Hz refresh rate, alongside an AMD Ryzen Z1 Extreme Zen 4 APU, and a price point that’s set to perk up the ears of anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use it always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy having my membership card easy to use easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was really helpful and great to talk to! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have saved so much money on our purchases over the last few months with this membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service I would recommend to all people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smokey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    money saver without any hassles was a no-brainer when I realized how easy it was to save money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really get much for the value. Best perk is you get an extension on returns (which I have used) they should add a points system to reward big buyers. Or should allow members exclusive pre orders for games and trading cards.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Price match works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the sale notifications that I received, I was able to take advantage of and receive price-matches twice by contacting customer service via chat. It was that simple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership provides great services at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the benefits you receive. Especially the extra return time window on appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thoroughly impressed with the sale to the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will find out it's value by Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little soonto review the value of this membership.

    I would recommend this to a friend