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Customer reviews

Rating 4.2 out of 5 stars with 40940 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 691 Showing 13,801-13,820 of 40,940 reviews
  • Rated 5 out of 5 stars

    We love our membership and have used it multiple t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Payed for itself on the first visit. Would recommend this to anyone who buys from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a member.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a true value in getting members discount and price matching if drops in price within 60 days which I used it. Tech assistance is greatly appreciated it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You decide?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure of the membership is worthy. If you are making a purchase and the membership is to your advantage do it. However keeping up the membership may not be advantageous.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Lewis! Thank you for your review. We understand that memberships sometimes aren't the right choice for everyone, and we want to ensure you're aware of all the benefits included. We'd be happy to help you understand the specific benefits of your membership and address any concerns including cancellation. For more information and support with managing your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    My personal experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the agents are very professional, kindly, and understood all my needs. Thank to all of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Roma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the "specials" prices and the support of the Geek group came in very handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having the extended time to return items, because it it hard for me to get to the store during the day. Best part however is the member deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was very important for my purchase of a used cell phone. I felt more protected and it gave me return privileges in case the phone wasn’t right for me. Flexibility and peace of mind were worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because it gives you a longer time to return any qualified item you purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. I’ve saved way more than I’ve paid into this membership. I don’t see why people don’t get if if they step foot in Best Buy more than once a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member is ok you get access to a lot of stuff but to tell the turth you'll never get what youwant from it lol but ok anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real deal! The discount it gave during my visit saved a huge money! The discounts that I receive are awsome and I’m always buying from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel invincible with this membership all of benefits and high quality services comes with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The discounts are outrageously good. Seriously worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is really valuable If you buy anything they give you every time of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful for tech and electrronic savy poople like myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's incredible, I love the products, I really recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great offering for technology and other electronics.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what the benefits are exactly. If your item goes down in price, beware you HAVE to go into the store for adjustment, they cannot do it via phone or chat. So when you go into the store it’s not exactly easy. Price adjustment should be made easy within the promised timeline, period. Also, it doesn’t benefit you for delivery in any way. After scheduling soonest delivery three weeks after purchase date our delivery was canceled 1.5 hours AFTER the delivery window of scheduled day. I was notified via text that I needed to schedule a delivery date. When I called to see what happens I was given a list of excuses only to go back to the store to be told they were short staffed. So the next scheduled date? You get put to the back of the line. That’s right folks, after removing your television and mount you get to wait another three weeks! Ridiculous. Zero benefits.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Price Matches can be done over the phone, in store, or by reaching out to us on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy). We can also support you with concerns on delays on your delivery if you need support. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Membership Plus...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It has already paid for itself once. I usually don't buy these memberships but I gave it a try and it has paid off for me .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have to worry knowing my Fridge is warrantied if any issues surface. A great value

    I would recommend this to a friend