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Customer reviews

Rating 4.2 out of 5 stars with 40966 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 725 Showing 14,481-14,500 of 40,966 reviews
  • Rated 3 out of 5 stars

    Ok but not great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little disappointed that when I purchased a new oven yesterday the delivery was not free. Part of the reason I bought the ply membership was for free delivery. They said my stove is not included in that

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details: https://www.bestbuy.com/memberships. Please note that delivery is slightly different than shipping, and charges may apply based on your delivery area. If you require additional support, or have any questions for us, please reach out to us via social media. We would love to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have more flexibility with this membership in terms of return policy and also have great service as a customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Features for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features for both membership levels are fairly priced and provide great benefits to those enrolled. Glad I joined and hope to stay a member for a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good value. Will always use it when making purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands-down best membership around! Get you a Best Buy membership you will not regret it! Especially with the holidays being so close it’s the perfect time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shopping for me and great discount for me ….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My membership is worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer’s heating element went out and Best Buy replaced it without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Love Best Buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help from the Best Buy employees!!! Helped me pick out the perfect laptop for my start up bakery business! Thank you so much Best Buy for this awesome membership I purchased!!!! Really worth the add-on!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new refrigerator is wonderful! And the young me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no trouble being waited on and purchasing refrigerator. But it took many calls to get a time for delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Alvarez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the customer service and products at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we very love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is very utility for me when i buy something on bestby

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this membership for a few weeks but so far it’s had a great value, particularly with B2G1 switch games and Pokémon TCG. I was very happy that the expedited shipping helped my Pikmin 4 game arrive on release date which hasn’t happened with regular shipping for other games in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t use it for anything so far. But hopefully will be good for something in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to know price match is longer than 2 weeks and will receive a text for on sale items before advertised to public

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this membership and plan on using it more once I have what I have on it paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    speakers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the portable speakers are great except that they scar the cats. I like the use of Bluetooth.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dual USB 256 Mb Flash Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have both a MacBook Pro and Windows laptop, this drive is a great because the Mac only has USB-C ports windows PC has standard USB ports. This allows me to easily switch between machines without the need for any extra cables.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    In Theory It's Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In theory it sounded really great. But really, we're not shopping at Best Buy enough to make this worthwhile. Best Buy has mostly large ticket items so we didn't shop enough to accumulate any meaningful rewards. When the store was stocked with music and dvds I visited often and spent money in store regularly, but now I'm not at Best Buy unless I need a major appliance like a computer, tv, vacuum etc. I'm curious to know what others are buying to make this membership more worthwhile.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Shan! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. There are tons of items available both in store and online to fit everyone's needs. We want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    ViP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it with my open box phone to extend the warranty. It's affordable and offers me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you love best buy you will love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great and the price is affordable. It has saved me money and the customer service experience is great.

    I would recommend this to a friend