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Customer reviews

Rating 4.2 out of 5 stars with 40966 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 729 Showing 14,561-14,580 of 40,966 reviews
  • Rated 5 out of 5 stars

    Immediate benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership was of value when purchasing TVs as part of home remodel project. For immediate discount on the TVs which more than offset price of membership.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    We love our membership

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Best Buy employee I own total and it is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benefit. Hope to be able to use it in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad no 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is some of the most intelligent people to serve your needs on your gear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t tell me all the details, I kinda just signed up for it in store cuz I felt a little pressured lol but it’s fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans and the peace of mind that comes with the membership as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this membership! Its value is worth the member prices, early access and all the other extra perks that come with it. I would recommend getting this plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BestBuy Plus membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful app to review products and services while online.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my membership yet. Is it true that I get money back if my purchase is more than the current running ad????

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Reason for membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this membership for peace of mind for future repairs. And for deals on future upgrades, maintenance and purchases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One time good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was great the day I purchased it because I was buying something. But since, it has just been an added expense and drain on my finances because I've not used it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi John! We appreciate you taking the time to share your thoughts on your My Best Buy Plus membership. We're truly disappointed to hear that your experience wasn't what you hoped. Our team would be happy to personally guide you to the benefits that will serve you best and assist with any other membership concerns you may have. Should you have any questions or need assistance, please feel free to call us at (888) BEST-BUY (888-237-8289), or find more info at https://www.bestbuy.com/memberships. We're here to help! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Best buy plus is a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for extra time to try out electronics and certain deals open up conpared to not having the membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Points should be awarded automatically

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it, just wish the points were awarded a little easier. I had to go into the store over a month later to get mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service at store. when i had trouble with some of my order. they worked with me to fix the problem. it took some time but they stuck with me through it all. i will continue my shopping with best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i recommend adding services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad support was great! detected repair was too much and warrantied all of the above!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership plan - Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership plan. Get an extended return warranty of 90 days and the amount paid $50 gets back as rewards points. So, essentially, it becomes free. Good deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little hesitant to sign up but the exclusive deals I have access to as a member seem to be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly enjoy our membership. Amazing savings and rewards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a membership offers excellent deals all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program saved me money on the extending price match

    I would recommend this to a friend