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Customer reviews

Rating 4.2 out of 5 stars with 40935 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 40,935 reviews
  • Rated 5 out of 5 stars

    This is helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super useful, benefits me in many ways and it has great ratio for cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    acer predator gaming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great graphics, only complaint is battery doesn't last

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    If they tell you it’s “free” it’s not.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is pretty good if you need it/want it but please don’t get bullied into buying it if you can’t cancel it on your own the processes, a nightmare, and don’t get me started on the fact that if you try to cancel it now right after purchasing it, it will end your membership with no refund and you lose your benefits rather than ending at the end of the year like most other subscriptions just be wary if you are going to be spending your money on this and know what you’re getting yourself into and do not let the employees pressure you into getting it if you do not want it. It’s not necessarily their fault as management is very on them about it, even having scoreboards for who can get the most enrollments overall it isn’t a good product and if you would like it, get it, but don’t be pressured in buying something that you don’t need or want.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, BraydenW! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!

      For further assistance with your cancellation questions, please reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership benefits are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership saves me a pretty good amount of money in the longrun with how often I buy pc equipment. There's usually good deals in the summer or around November and December.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you intend to purchase other items. I was informed when I purchased this I would receive $100 into the account I used to purchase it. Instead I received $100 in gift certificates and only after I called several times. Deceiving in attempt to get you to purchase this.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who buys tech fairly often it is a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is the way to go. You get 60 days on the return and unlimited geek squad support. It’s pretty dope if you ask me I also enjoyed the membership discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy Plus MemberShip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great investment! Especially if you’re not tech-savvy! Having a peace of mind when using your devices and it malfunctions, you’ll have 24 hr tech support to help! And we can’t forget about the GeekSquad! They’re awesome and always willing to help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly Membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a yearly member for some time now.. The price is decent the perks and deals are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I Would’ve Signed Up Sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience so far has been nothing short of amazing. So I had been on the market looking for a new M3 MacBook Pro. My local store did not have the one I wanted in stock so I drove to the next closest store in Bristol at the Pinnacle shopping plaza. There I found the MacBook I was looking for, but the sales associate (Tyler) is the one who introduced me to the My Best Buy Plus membership as well as the Best Buy credit card. Tyler explained all of the features of both the credit card as well as all the included perks of being a My Best Buy Plus member. I got my first year for free but a couple of my favorite features so far is being able to go in and getting a refunded price difference on a product I purchased within the last 60 days that has been lowered in price. The other amazing feature I love having a discount on certain products or getting so much off of an item just for being a My Best Buy Plus member. I’ve not ordered anything yet to have it shipped but I know I’m gonna love the 2-day shipping and free shipping features as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad - check!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad! I can't believe I waited so long to buy one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good extension on return policies and extra deals

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the extended return policy and extra deals in the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your a clumsy person who does stupid things on accident, buy this just in case. Perfect for future proofing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful for home appliance purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it to help do some home appliances replacement for items that were over two decades old and broken. I have piece of mind on the return policy which is 60 days instead of 15. At least that was what l was told when purchasing my appliances. Also gave me extra discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved Big on Premium Tech. Totally Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership continues to impress! I recently purchased the 2024 LG G4 Series OLED evo 4K UHD Smart webOS TV, Meta smart glasses, and the Bose SoundLink Max portable Bluetooth Speaker—all in store. The in-person buying experience was smooth, and I appreciated the exclusive member pricing available right at the counter. The service was top-notch, and knowing that I can rely on protection plans and speedy support makes all the difference. I’m thrilled with the performance of each device, especially the TV’s stunning visuals, the Meta glasses’ innovative features, and the speaker’s powerful sound. This membership is truly a game-changer for tech enthusiasts like me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stove it is just like described. I would recommend if anyone is looking for a new stove to get this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items purchased were perfect. The communication between the store and the delivery company is poor. Luckily the delivery company was able to work with us to make the delivery and install happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it and already got my value for memberships

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a real value! First its a 60 days return policy, second is 60 days to price match wich mean if you saw somewhere lover price or in best buy you can price match it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the cards.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt get any specials tho, just some good cards to add to collection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My positive feedback on Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my experience with Best Buy plus being able to get your stuff in a two day span or if anything happens with your PC you can go back and get it fixed for free. The fact that most of the stuff in the store is half off depending on what you buy and there’s literally a geek squad where you can go and take a PC and they could put in the parts for you. It’s amazing.

    I would recommend this to a friend