Customer Ratings & Reviews
- SKU:
- 6476070
Customer reviews
Rating 4.7 out of 5 stars with 173 reviews
(173 customer reviews)Rating by feature
- Service4.8
Rating 4.8 out of 5 stars
- Professionalism4.8
Rating 4.8 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the My Best Buy Total™ Yearly Subscription for its overall performance. Customers appreciate that help is always available when they need it. There were no negative comments about the product.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Bb protection
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A++++++++++++++++++++++++++++++++++++++++++++++++(
I would recommend this to a friendRated 5 out of 5 stars
membership is great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my best buy total yearly subscription is excellent through support, educational, auto updates and geek squad help if needed.
I would recommend this to a friendRated 5 out of 5 stars
JaniceE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.always there to answer my questions/concerns without feeling rushed = great customer service in my opinion!
I would recommend this to a friendRated 5 out of 5 stars
Good to have.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like any insurance, you hope you will never need it. But it good to know someone has your back when you have a problem. When I did with one laptop they took care of it.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was very helpful in setting up my new laptop.
I would recommend this to a friendRated 5 out of 5 stars
Total protection!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having this protection gives us peace of mind about our electronic purchases. I highly recommend it. It has been exactly as advertised.
I would recommend this to a friendRated 4 out of 5 stars
Total
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Were very happy to go to one place where someone is always there. We get our maintenance, security & help all in one place. To this point in time we're quite satisfied. The only negative is that sometimes you wait to be helped or get an appointment...
I would recommend this to a friendRated 5 out of 5 stars
Good service.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ethan and Cameron at Martinsburg were great. Very personable and easy to work with. They got us a good deal, what we wanted and a credit card with rewards.
I would recommend this to a friendRated 5 out of 5 stars
Yearly Subscription
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Bought a new computer, left it with Geek Squad and picked it up ready to use with all files intact.
I would recommend this to a friendRated 5 out of 5 stars
An annual fee means the Geeks are always available
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad has always been helpful and having an annual subscription means I know that I won't have to pay more than once.
I would recommend this to a friendRated 5 out of 5 stars
Great Membership Plan!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed many of the benefits from this plan. It is worth every penny!
I would recommend this to a friendRated 5 out of 5 stars
service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good service. It you to go to best buy for service for any reason. the price is little high but I still recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Office Manager
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have. Has been great for all the years we have had it. Customer service us point on!
I would recommend this to a friendRated 5 out of 5 stars
DLG
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the peice of mind that having GEEK squad there when you need them, I have called them for help many times!!!
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy Total Subscription
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best values out there. Usually I don't go for this kind of service, but it is like my own personal IT department. Highly recommend!
I would recommend this to a friendRated 5 out of 5 stars
Sam
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment that I ever made. I use tech support all the time and they are always very helpful. Well worth the money
I would recommend this to a friendRated 5 out of 5 stars
Total Tech
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a 12 yr. laptop because of Best Buy Total technicians. They work remotely on my computer. They are very effiecient.
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't be without it. Always a professional available to get your questions answered and you your devices running as they should !
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Total Help
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Best Buy Total. It is so helpful when I need computer support or appliance repair. When I need help, I know who to call!
I would recommend this to a friendRated 5 out of 5 stars
Awesome program for anyone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This program has been helpful for each member in the household. The people have been helpful and the program is focused to help anyone.
I would recommend this to a friend