Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 173 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.8 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%would recommend to a friend

Customers are saying

Customers value the My Best Buy Total™ Yearly Subscription for its overall performance. Customers appreciate that help is always available when they need it. There were no negative comments about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 173 reviews
  • Rated 5 out of 5 stars

    Totally

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy knowing that my devices have total protection, and that if I have a problem it's covered by the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bibo

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem when I called with a problem they were very attentive to my needs and concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY TOTAL

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is totally worth it. Thanks Bestbuy for being there and for your great associates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way to go!!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employees always take care of us and make sure we are serviced in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there when needed.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guaranteed service for a full year. And easily renewable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program to make sure your devices are under warranty longer and can be repaired if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Folks

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything included not a real tech person they help me with out thinking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. I have used it several times for repairs on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a reasonable membership for the peace of mind service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal! Helps on delivery and other things! If you don't have it, get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always have GeekSquad at my service. Love everything that they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will not regret buying this every year!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for tvs and computers! Since you never know what will happen these days with these items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total - Geek Squad

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used them for years without issues. They are prompt & knowledgable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just get it!!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase anything from Best Buy, that is a major purchase, get this, it covers everything that you get from there! It’s well worth it!! I have had for eight years now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long time subscriber to the Geeks!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment. Knowledgeable personnel. Removes the frustration of installing a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this service. Gives me a little piece of mind for the protection of my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot beat the value of the protection added! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Total Tech or Total as it’s called now for several years. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely buy this

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth getting. Wuick and easy help and the techs are on their game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used service several times. Well worth the annual cost.

    I would recommend this to a friend