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Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 173 reviews

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Rating by feature

  • Service

    Rating 4.8 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers value the My Best Buy Total™ Yearly Subscription for its overall performance. Customers appreciate that help is always available when they need it. There were no negative comments about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-173 of 173 reviews
  • Rated 3 out of 5 stars

    BF

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed on new program and would like them to return to old one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy membership

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully will get to earn be if it’s from my melbership

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. Salespeople are very helpful. I truly appreciate their help.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sad to see this. ;-(

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The juice is not worth the squeeze. Best Buy is ine of my favorite stores, the people are great, prices and selections are top notch, but this program doesn't provide benefits that outway the costs. The value might be there if it was reduced in cost by 60%. Sad to see this program not reward long-term loyal customers. ...and yes I did a cost benefit analysis.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just canceled my plan after many years. I hardly ever used it, this week I went to purchase a T.V I was told they changed the plan and no longer offer that service included in the total tech service plan. SO I CANCELED

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. And you don't get notified when it renews, they just charge your card again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer services.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds unexpected savings to my purchase and value when I need work done on purchased products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best program protection for my devices, I always keep this available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the benefits

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having this protection for all my Best Buy purchases. I like the Geek Squad desk, they have helped me more than once. THis is why I make all my tech purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad come to my home and work on my computer. Shawn was great! He found my problem and brought the part I needef snd also at my request brought a new printer for me. I also saved money on it too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Subscription is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy having this subscription for any that I might want to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV. It’s a great purchase. It has great resolution. I’ve had it for 2 years and I haven’t had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Product Coverage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great policy for coverage and taking care of computers and other products.

    I would recommend this to a friend