Customer Ratings & Reviews
- Model:
- SHOCKWAFE ELITE 7.2 SSE
- |
- SKU:
- 6381752
Customer reviews
Rating 4.6 out of 5 stars with 351 reviews
(351 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the 7.2.4-Channel 800W Soundbar System for its exceptional sound quality, with many noting the clarity and depth of the audio. The bass, in particular, is described as deep and powerful. Setup is also said to be a breeze, making it easy for users to get started. At its price point, customers feel they are getting great value for their money. On the downside, some users have experienced connectivity issues, with the audio occasionally cutting out. Others have had problems with the rear speakers, while a few find the infrared remote control to be limiting due to its line-of-sight requirement.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Had so much promise...until it didn’t
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works...sound was awesome! Had to troubleshoot for about an hour. If you have a best system, your Bluetooth will be completely compromised. I kept hearing the side speakers crackle and go out. Ended up getting the SONOS, it operates in WiFi and is way more intuitive for my current set up. If you don’t have a nest system to enhance your WiFi, this system may work great for you.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great speaker for price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nakamichi speakers give you the quality you need with an affordable price!
I would recommend this to a friendRated 5 out of 5 stars
Good one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice experience with surround system . Worth for the cost paid
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing. Sounds just like being at the movie theater.
I would recommend this to a friend- Cons mentioned:Customer service
Rated 1 out of 5 stars
Defective eARC Returned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The eARC connection between TV and soundbar produced no sound. After hours troubleshooting with BB and Nakamichi this product was returned to BB store. Since this soundbar was ordered online BB said return to nearest store for a replacement. However, the BB stores do not stock this item so I had to reorder and then they charged me extra tax for the replacement due to BB store being in a different county. The replacement was lost for several weeks so I told BB to cancel order, but they could not until the soundbar showed up at store. Once it finally showed up I cancelled the order. The whole experience was a nightmare with BB. Nakamichi support was miserable to deal with too. When you have to take off work for a set day and time phone support and only not to be called as promised. Lots of excuses Nakamichi!
No, I would not recommend this to a friend Rated 3 out of 5 stars
Sounds great but?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a tough time figuring out what remote I need to use. You have to keep changing HDMI to watch another option like fire stick. I have been in contact with Nakamichi and getting email help. All in all, confusing for me, my wife, rather just use tv speakers. I’m wondering if it’s me or something wrong with it. Big investment for the issues.
No, I would not recommend this to a friendRated 4 out of 5 stars
Value for the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the value it is good, could do some improvements for the sound quality
I would recommend this to a friendRated 4 out of 5 stars
4.7 Stars!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very, very close to 5 stars. I've had this for close to 6 months now, and overall I am very happy with it. My only gripes are the silence when the system is decoding the source audio. For example, if I go from the PS5 to Directv, there's about 30 seconds of silence while the system determines what type of audio the source is now pushing. Also, when powering up the system, it goes right back into sleep mode, so you have to select the input again. That being said, the audio is just fantastic! In my opinion, the balance of the subwoofers is what really makes this a great system. And you'll be hard pressed to find 3 HDMI inputs into an Atmos soundbar, especially at this price. I highly recommend this system!
I would recommend this to a friend- Cons mentioned:Rear speaker issue
Rated 1 out of 5 stars
Not worth it to me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned mine. The bass was amazing and the soundbar sounded pretty good but I constantly had problems with the rear speakers, I did everything troubleshooting wise to make em sound better but could never get them to. Also I constantly had to change the sound settings every time I switched from a movie or different tv show and or even music. Personally not worth the 1200 I paid for it. My roku audio setup sounded better than this and cost considerably less, only wish roku had a bigger sub.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 70” Sony Android TV in which I purchased almost 2 years ago. I bought this Soundbar System a couple weeks ago. It was extremely difficult getting the sound to come out from the TV to the system using HDMI cable. It only works using the digital optical cable.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar and surround sound system!! The dual sub woofers are really great!!
I would recommend this to a friend Rated 5 out of 5 stars
Worth every penny
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The question is do you just want an enhancement to watching tv, playing your video games or streaming your favorite shows OR do want an EXPERIENCE. This sound system will make you feel like your actually in the movie or at the game. I have 0 regrets and enjoy watching my Steelers go onto victory.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product with great sound Quite easy to navigate controls!
I would recommend this to a friend Rated 5 out of 5 stars
The BEST theater sound system out there!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually returned my Sony setup for the Nakamichi. It blow all the sound bars I own away (I own 4 different kinds). It literally feels like I am at the theater every time I watch a movie. The customer service is also AMAZING!
I would recommend this to a friendRated 5 out of 5 stars
Wonderful Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar. Dialog is much improved over the LG OLED TV. Sound sound speakers are great and Atmos adds a lot to the movies. We were unable to get ARC to work so we had to use the optical connection and using Xfinity remote we we code not find a code that would allow the remote to control the Nakamichi
I would recommend this to a friendRated 1 out of 5 stars
Okay, but only when it works!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could list so many issues with this system, but it would take me too long to do it. To summarize: -Sound constantly goes out requiring complete re-boot. We tried both connections (HDMI ARC, Optical) -Even when working, the sound is just average-Not what you would expect from a system in this price range and we fine tuned it to the best it would deliver. -The dual subs are over rated. We have a JBL 5.1 system that blows this thing away and half the cost. Ended up returning the system after 1.5 days of use. Just too much trouble to deal with the sound cutting out.
No, I would not recommend this to a friendRated 2 out of 5 stars
Too much, Too Little
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality packaging & feel. Sounded great when turned up 75% volume, but too loud at that point for my listening. Controls were too complicated and remote wouldn’t program to be controlled with my Dish remote. System would often turn itself on 30 min after TV was off. For the reason of functionality and complication to update, Had to return. Would make a good system for cranking up the volume at a party listeneing to music.
No, I would not recommend this to a friend- Cons mentioned:Rear speaker issue
Rated 1 out of 5 stars
Not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for a new home theater and was very disappointed..!! Sound was good when the rear speakers worked, but that was not often.. Rear speakers and subwoofer would random cut out and crackle. Would not recommend
No, I would not recommend this to a friend Rated 5 out of 5 stars
Superb
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great sound separating soundbar and it turns my living room into a movie house and frankly better. Double base speakers bring you to a different world.
I would recommend this to a friendRated 2 out of 5 stars
Didn't work properly for me
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could never really get this to work properly. Was havin issues with the hdmi arc feature. I thought it was me since I called support and worked with them for hours. I plugged an older hdmi arc compatible receiver in and it worked flawlessly. It would have been a great value if I could actually get it to work.
No, I would not recommend this to a friend






