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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use and overall performance. However, some customers have reported issues with the adhesive not holding well and the initial setup being a bit tricky. Additionally, there have been concerns regarding the brightness of the lights and some difficulties connecting to the app, with a few customers experiencing issues with the camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-138 of 138 reviews
  • Rated 5 out of 5 stars

    Awesome Feature !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome feature to have, lights work well ! Have it in my son tv, and he enjoys it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light strip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool product, our tv is a 75’ & the product says it fits up to 65’ but it still works good

    I would recommend this to a friend
  • Cons mentioned:
    Adhesive

    Rated 1 out of 5 stars

    Poor Tape Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the product twice as the tape strip would not stick to anything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better then what i imagined specially while gaming

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a waste. Just buy the Philips hue. The sticky material did not stick and fell off after an hour. I followed instructions and cleaned tv surface like it said. There is a delay in what the camera sees and what the light do. Colors did not match well, and I spent hours trying to adjust it to look somewhat okay. I returned it

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      We’re sorry to hear things didn’t go as expected. It sounds like you gave it a fair shot, and we appreciate you following the setup steps carefully. We understand how frustrating it must’ve been with the delay and color matching issues. Your feedback is valuable and helps us improve. Thanks again for giving it a try,

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to install and works fine. Syncs very well with Homekit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best lights evre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is way better then i thot they were going to be definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool colors. Gives the whole movie night a different meaning.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nanoleaf no stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a Nanoleaf product this is garbage and doesn’t even stick to the back of your set.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not really there yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera doesn't really respond to the images causing the lights to not really look right

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    horrible.

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the back to the strip isnt even that sticky, the pieces you put in the corners are super weak and keep falling, and the led didnt even turn on.

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      We are so sorry to hear about this. Do you live in a humid area? The reason we ask is that the adhesives can be affected by humidity causing the stickers to lose their adhesiveness. Have you also cleaned the tv before you place them? As dust and other particles can also make the stickers weak. Have you also reached out to our support team about this?

  • Rated 1 out of 5 stars

    App and control module don't work properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control box will not/connect properly and lose the 4-D aspect. Customer service will give you the runaround with emails that they only respond to once a week, and just suggest resetting the module and sending endless videos until it's too late to return the light strip. Go with a diff brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nanoleaf

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t really stick to the tv well and 4d mode flickers new update came out so hopefully that fixes it

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      Hello and sorry for the inconvenience. Do you live in a humid area? The reason we ask is the adhesiveness of the stickers maybe affected by this. Have you also updated to the latest firmware?

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nah nothing like the pictures I don’t like it at all waste of money and time

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      Hello there! We understand that you're facing some difficulties. For prompt assistance, we recommend getting in touch with our technical support team.

  • Rated 1 out of 5 stars

    Doesnt sync very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended at all. Horrible product. Dont bug

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      Hey we are sorry to hear about your experience with the 4D. This is not what we want our customers to have. Please reach out to us if you have any issues with your device, and we will be glad to assist you to make sure we get this resolved asap.

  • Rated 1 out of 5 stars

    nanoleaf

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are already not working they are just flickering

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      Hey we are sorry you are having this issue with your Nanoleaf 4D. Have you tried reaching out to our technical support team so we can help troubleshoot?

  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Very cool but had issues setting up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son wanted LED lights for his room and I'm so glad Best Buy suggested these. It's very cool how many settings it has and he loves the way the lights mirror what is on his TV. We did have some trouble setting it up so took a star off for that but once we got it working, we were very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing technology

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best home theater experience ever! Its like my tv is bleeding onto the wall!

    I would recommend this to a friend
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