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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 128 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 128 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    It is so beautiful!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing, beautiful and really fun to play making different shapes. Bought two packs and highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved this light. The colors are bright and you can arrange it into many different shapes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lights, best with HomeKit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are pretty awesome. Easy to setup and add to the app. Working great with HomeKit but pairing these with Alexa is a pain. Even when paired it shows as not responsive. I took one star for that. The linking skill is just terrible, but the lights are great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beware of software issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights are really cool and not too bad to setup but after a month the lights stop responding to the app so I had to manually turn them on and wasn’t able to utilize the range of colors

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      Glad to hear you liked the lights and found setup easy! If they’ve stopped responding to the app, a quick reset or firmware update usually fixes that. Our support team can walk you through the steps to get full control and color range back here: https://support.nanoleaf.me/hc/en-us/requests/new

  • Rated 5 out of 5 stars

    Lights my entire room.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes my room have ambiance and it gives my video gaming good lighting.

    I would recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      Aww, we are so glad you are enjoying your Nanoleaf Lights! Hot tip: If you also sign up for our newsletter, you will get the latest updates on our sales, promos and even discounts! Have an awesome day!

  • Rated 5 out of 5 stars

    Nanoleaf lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are amazing! Definitely a difference from any other lights out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Line of Smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for creative and amart lighting. Useful for night lighting, especially if you need to get up for some reason after waking up, but the main lighting might be too bright.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the look, hate the pairing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added 18 lines to my existing 30 lines that were already lighting my bar up. The look is incredible and I would have these in any place that needed accenting with light. The drawback is that NanoLeaf claims that one power supply will support up to 18 lines. However, that isn’t true. I had one working with 30 without an issue and then when I added 18 more, I ended up having to place 3 more main power supply’s around the lines and the pairing headaches began. Too much work for a product this expensive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pretty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pretty and easy to setup, great lightsfor any room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this kit plus an expansion pack, and while they are pretty, they are also buggy. I cannot get these to connect at all. In fact, I cant even see the kit to connect to in the ap. I have been working with customer service for 2 weeks and it is infuriating. If you enjoyed tech support for an 80 year old grandmother like, turn it off and back on, or, restart the ap.... then this company is right up your alley.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All the yes!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Nanoleaf! I have this setup in my corridor because it’s pretty dim walking to my front door but when I host parties it’s a great ambiance especially when you sync it to music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nanoleaf stuff is just so cool!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are way cooler than I thought they'd be, we now have them in a design in the living room that complements our hexagon panels. They're way brighter at max level than we'd hoped, I can light the room with them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Android User Beware

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Support... When I first got these, they worked perfectly with my iPhone. I recently switched to a Z Fold 4. The lights became unresponsive so I factory reset them. The app would error out every time I tried to connect to them. I also tried to set them up on my Pixel 7 and Moto g7 with no success. I contacted support, and they just kept thinking it was my router. Even though the light worked before with an iPhone on the same router. I have about 100 other smart devices that run on my router and communicate just fine. The support person then suggested that I turn off my router's firewall completely... as a cyber security engineer, I find this extremely reckless knowing most people won't know what there are disabling. After talking for hours with support, they basically gave up and sent me a new controller, which surprise didn't work. I then tried setting up the lights with my girlfriend's iPhone which worked fine. This is unacceptable... the android app is broken.

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      Hello SimonU, we are genuinely sorry for this experience and this is the last thing we want our customers to experience. We also appreciate your patience with our Support team and they may have just wanted to cover all possible troubleshooting steps to make sure we get this figured out since this honestly is a rare case. We have also discussed your issue with our Support team, if you can reach out back to us through our helpdesk or any of our socials so we can escalate this even further and make sure we find a solution for you, we would greatly appreciate that.

  • Rated 4 out of 5 stars

    Great product, wonky app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nanoleaf lines is a great product. Although the app maybe a Lil clunky and has trouble connecting to the lights sometimes

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cool ambiance lighting, but connectivity is trash

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I'm a technically savvy person. My troubles with this product are not due to a lack of knowledge, know-how, or experience with IoT devices. The Nanoleaf mobile app and desktop app are just poorly designed, and implemented even worse. I could NOT get this thing to connect to either version of the app, no matter how many factory resets I performed, which wifi band I used (product is 2.4GHz only), how close to the device I was, etc. Even now, it's still not connected. It's ridiculous... That said, it is very bright, very colorful, and has a bunch of preset stuff that still made it worthwhile to keep. But huge reduction in rating for not delivering on literally more than half of what was promised.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hesitant to buy this at first but pulled the trigger and it didn't disappoint. One of the best lights ever used. One negative thing that I can say is, it's expensive. But other than that, I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to “lighten” up my office soace and give it a unigue look and i love them! Thinking about purchasing another set for the bedroom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a beauty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets, ill definitely be buying more of these and nanoleaf in general

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lines are amasing for atmosphere

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work with apple home kit really well, jt lights up my house / space nisy enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nanoleaf Lines 60 Degrees Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A high quality product that works very well and looks amazing. Easy to install and add to HomeKit.

    I would recommend this to a friend
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