Customer Ratings & Reviews
- Model:
- NL42-7003HX-7PK
- |
- SKU:
- 6426520
Customer reviews
Rating 4.5 out of 5 stars with 490 reviews
(490 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the Shapes Hexagons Smarter Kit for its brightness, ease of use, and design possibilities. Installation is considered straightforward, and the panels enhance the appearance of any setup. However, some customers find the price a bit high and have experienced issues with app integration and connectivity. Additionally, a few customers have reported concerns regarding the adhesive quality and a lack of detailed setup instructions.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great decoration
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loved these lights. Easy to install and use.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
I love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works right out of the box, and looks beautiful with my other Nanoleaf accessories! Very easy to use, and the interactions are always fun! Looking forward to expanding this set with the other shapes, the customization is on a new level!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Cured My Depression
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these freaking things!!!!!!!!! They are amazing, the set up was super easy and the vibe is just there. When you put it on the music function I swear you are transported to another word! Probably the best purchase from now till 2088
I would recommend this to a friend - Pros mentioned:Brightness
Rated 5 out of 5 stars
Way cool even for the Adults!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super cool, even for the adult! Bought for our daughters room; and honestly, I think they are as cool if not more cool than her! Easy install, amazing colors, and the ability to blink to sound is pretty amazing.
I would recommend this to a friend Rated 1 out of 5 stars
They stop working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is porked - and from what I'm reading on the internet there was a bad batch of these - all with the same issue after a couple years (conveniently after warranty period) where the buttons become unresponsive, the panels are stuck on white, and you can't reset it. To pour salt into the wound - these are out of stock. My $300 product stuck to my wall is now useless because of an incompetent company. Don't give them your money.
No, I would not recommend this to a friendBrand response from Nanoleaf Product Expert
Posted .We're really sorry to hear about your experience with the controller! We completely understand how frustrating this must be, and that’s definitely not the experience we want for our customers. If you haven’t already, please reach out to our support team at support@nanoleaf.me—we’d love to explore any possible solutions for you. We truly appreciate your feedback and will be sure to pass it along to our team
Rated 2 out of 5 stars
App mishap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an iPhone 11 Pro, software is up to date at time of writing. Nanoleaf app does not work. Customer support has a known issue with no solution. The lights work, but not the app which is required for 75% of their function.
No, I would not recommend this to a friendBrand response from Nanoleaf Product Expert
Posted .Hi, our apologies for the issue with the Nanoleaf app and your experience with our support team. Kindly follow up with them and we'll ensure that they find a resolution for you.
- Cons mentioned:Price
Rated 1 out of 5 stars
Production quality terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning this - they were a nuisance to get working and promptly fell off the wall a few days later. And waaaay overpriced.
No, I would not recommend this to a friendBrand response from Nanoleaf Product Expert
Posted .Hello Everguy, Sorry to hear about your trouble with your Nanoleaf Shapes Hexagons. There must have been something with the adhesives why they fell off a few days after. Let us know how else we can help, we are here for you!
Rated 1 out of 5 stars
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 starter kits as well as add ons for 2 separate light displays. After spending hundreds of dollars, the controllers have gone out and so now the lights are useless. The controllers arent available to buy separately, as far as i can tell. Ive contacted nanoleaf customer support multiple times with very little response and absolutely zero help. Don’t waste your money
No, I would not recommend this to a friendBrand response from Nanoleaf Product Expert
Posted .Hello! We're sorry to hear about the issues you're having with our Nanoleaf Shapes. Have you also tried placing the Controller in a different location? Also, can you tell us if you have checked for firmware updates? We are sorry that you were also having issues with our customer service. We can also look into your Controller replacement we would need your details for us to pull this up and get this sorted out asap.
Rated 1 out of 5 stars
They dont last long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These lights broke within a year. Do not waste your money. They are not worth the cost for the duration of time in which they work.
No, I would not recommend this to a friendBrand response from Nanoleaf Product Expert
Posted .Sorry to hear that your Nanoleaf Shapes didn’t last as expected! That’s definitely not the experience we want for our customers. Our lights are designed to be long-lasting, so if you’re experiencing issues within the first year, we’d love to help troubleshoot or explore warranty options. Please reach out to our support team at support@nanoleaf.me
Rated 1 out of 5 stars
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t stay on the wall. And the color isn’t smooth
No, I would not recommend this to a friendBrand response from Nanoleaf Product Expert
Posted .Hey! We apologize for the trouble you're experiencing. Don't worry, though. Our technical support team is here to assist you.