Customer Ratings & Reviews
- Model:
- NL47-7003TW-7PK
- |
- SKU:
- 6426519
Customer reviews
Rating 4.4 out of 5 stars with 333 reviews
(333 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers admire the Shapes Triangles Smarter Kit (7 Panels) for its incredible brightness, ease of use, and straightforward setup. The design and appearance are also well-received, along with the wide array of colors available. However, some customers have expressed concerns about the high price, app issues, connectivity problems, adhesive quality, and connector design.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Nano leafs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they activate by themselves! They are so cool but it annoys the heck out of me when at 4am it goes full brightness!
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Wouldn’t connect. Returned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect. I followed every single instruction from beginning to end. Did a soft and hard reset, tried every recommendation on the website and through blogs. Not a single thing worked to get these lights to stay connected to my wifi. What a waste of time.
No, I would not recommend this to a friendBrand response from Nanoleaf Product Expert
Posted .Hi Tidus! Our apologies for the inconvenience. We would love to hear more about your feedback and experience, we would love to make things right for you. Please get in touch with our product support team!
Rated 1 out of 5 stars
Good looking… until…..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first these were amazing and a super cool product. However, after a few months the panels have randomly been turning on and off- some panels flashing, and this all happening while I’m not even home (i use the iOS homekit, so it is controlled by my phone and proximity matters). I had to begin unplugging the dang things when I leave due to fear of fire hazards. A hard reset did nothing and now I can’t even connect my phone. Tried to contact support and they have been completely useless. They do not respond for ages- and when they do, it’s almost non-sensical advice. They recommended I disable to gestures on the device, which defeats the entire purpose of “smart lighting.” The set up is also a huge pain in the butt, takes forever to do all for it to bug out. I found others online with this same issue. For the price point SAVE YOUR MONEY!!
No, I would not recommend this to a friendBrand response from Nanoleaf Product Expert
Posted .Hi Cindy! Our apologies for the inconvenience. Our team would love to help you out and make sure we find you a solution as soon as possible. Please get in touch with our product support team as they will be more than happy to assist you with this issue.
Rated 3 out of 5 stars
Colorful triangles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good the software is a bit finicky but well worth it
I would recommend this to a friend- Cons mentioned:App
Rated 1 out of 5 stars
Anything but nanoleaf
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cool but will not connect to app. I’ve done it all. Every tip and trick I can find online. They work without, but the app would be cool.
No, I would not recommend this to a friendBrand response from Nanoleaf Product Expert
Posted .Hi there! Thank you so much for informing us about this. This should not be happening with our app. If you get in touch with our support team regarding this, they can assist you further with getting this solved 💚 https://go.nanoleaf.me/support
- Pros mentioned:Brightness, SetupCons mentioned:App
Rated 3 out of 5 stars
Cool Lights, Bad App
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Nanoleaf Shapes are impressive LED lights, but the app that sets them up and sets schedules is awful. I should say up front that I received the Nanoleaf Shapes Triangles Kit for purposes of review. When they work, the lights can create some impressive effects. It is relatively easy to get the shapes set up and adhered to the wall. But, once they are up, the software nearly ruins the experience. I am cautiously recommending these lights on the hopes that the software is fixed before I acquire my next set to expand the lights. If you are not prone to software frustration and / or can wait until the software and firmware are further updated, give these lights a whirl. They make an impressive statement in the room. Setup: As I said above, the panels adhere to the wall via 3M tape. The tape size is a bit unusual. If you want to replace it, I believe they look like two medium sized 3M strips next to each other. But, unlike traditional 3M tape, the tabs are smaller to get to. It is important to leave yourself enough tab when you put the panel up if you ever intend on taking them down. There is not any extra tape in the box, so make sure you have your panels laid out in a pattern you like before you put them up. The connectors and panels are incredibly simple to place in whatever pattern suits your fancy. With the shapes series, you can also combine your Triangles Kit with Octagons and Mini-Triangles. The kit comes with a 42 watt power supply. That power brick (which seems made for a strip versus a wall outlet) can handle 28 triangle shapes, 21 Octagon shapes, or 77 mini triangles. The Nanoleaf website had a configuration estimator, but know that after a certain point, you’re either going to need another power supply or you’ll need to upgrade beyond the standard 42 watt unit. Hold on to the "need more inspiration" card in the packaging as it has the QR codes for the kit. I believe the codes are also located on the back of the control panel and on the power brick. The card is the easiest solution. Software: Getting the lights in the right position is really the easy part. The difficulties start with the software. Out of the box, I had nothing but trouble with the Android app. I had better luck with the Apple App. It was also easier to just use the Apple HomeKit code than trying to set up the lights with my Android phone. I had to update the firmware with the Apple Nanoleaf app before I was able to set up and use the kit with my Android phone. That's how glitchy everything was out of the box. Over the last week, I must have reset the device a dozen times trying to get things to work properly. I could make a light selection in the app only for the lights to be unresponsive. Occasionally, closing the app and relaunching it would do the trick. Sometimes it wouldn't. Schedules set in the app did not work reliably. The lights might randomly come on as though they are possessed. The schedule might work okay for the first day, but by day two it wouldn't work. I was back to using Google Home to turn the lights on or off. And that is the biggest frustration. Google Home and Alexa work fine. The PC app in beta works better than the mobile app that Nanoleaf intends on you using to set up and operate these lights. The mobile app is broken. There is a reason why this app is littered with 1 star reviews on the Google Play store. Speaking of PC integration. I was hoping I could use the Shapes with Razer’s Chroma, but that never worked. Both Razer and Nanoleaf advertise Chroma integration, but I never could get it to work with the Shapes. I read online that others were having the same problem. Maybe that will be fixed with a firmware update down the road, but it doesn’t work as of now. The PC app is in beta and I think it shows the most promise. With it, you can have the lights mirror what is going on with your computer monitor. That app seemed the most stable and functional. But, the app doesn’t seem to start with the computer. I could launch the PC app, which brings up a website, and change the lights to mirror my desktop, but I would then have to do that every time I started up my PC. Conclusion: Devices like this are frustrating. Because on the one hand I really like it and I want more panels to create even more impressive displays. But the hardware is so dependent on the app that is broken. At the current retail price, I just think most people would expect a more reliable experience. I can set up reliable schedules for other devices, but not for my expensive Nanoleaf Shapes. If I change profiles, the brightness is automatically on max even with auto brightness turned on. The software is just a glitchy mess. But when the lights work, I really like them. Whether you are wanting to accent a wall or you are wanting to jazz up your livestreams, the Nanoleaf Shapes are definitely impressive when they work. I just wish they were more reliable and responsive to the software. So, I am cautiously recommending these lights. If the app, the schedules, and the Razer integration worked better, this would be a five star review for me. So, pick them up if you are prepared to deal with the frustrations they can bring. They can be really cool, but also really frustrating. 3.5/5
I would recommend this to a friendBrand response from Nanoleaf Product Expert
Posted .Hey! Thank you for the useful feedback, we appreciate your time and support. we have forwarded some of this great feedback to our team so they can look further into the opportunities we can become better in. If you currently have any specific issues you want us to address, you can always contact our support team and they will be more than happy to assist you.
Rated 2 out of 5 stars
Rayvel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my Best Buy, I didn’t like it due to the fact it has limitations in terms of controlling the lights and the WiFi it has to be connected
No, I would not recommend this to a friendBrand response from Nanoleaf Product Expert
Posted .Hi Rayvel! Thank you for your feedback. We are sorry you are experiencing this and we appreciate this great feedback. If you have any questions for us or have any inquiry please contact our support team, we would love to hear more and help you out.
Rated 5 out of 5 stars
Artsy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Straight out the box I knew this would be a great gift. Really enjoy the style and looks great in her office.
I would recommend this to a friendRated 2 out of 5 stars
Nanoloeaf Shapes
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The panels did not still to the wall very well. You will need to use something else other than what is provided.
No, I would not recommend this to a friendBrand response from Nanoleaf Product Expert
Posted .Hi! We do apologize for the inconvenience. It depends on the wall texture and the overall environment of the room. If it’s too dry, hot or cold it can affect the adhesiveness of the strips. There are lots of options in the market but if you do need more assistance please get in touch with our support team and we will happily assist you.
Rated 5 out of 5 stars
Great lights
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful lights! Stick well to the wall and easy to setup. Even on communal wifi, they still work!
I would recommend this to a friend- Pros mentioned:SetupCons mentioned:App, Connectors
Rated 4 out of 5 stars
Lively, Decorative Electronic Art
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nanoleaf’s products had always been on my list of really interesting things to try – and this kit did not disappoint! Although the app can be a little on the 'less-than-intuitive side, these are a beautiful and artistic addition to any setting. And – it works with HomeKit! The app is a bit clunky, though I expect that to get better over time. Also, although there probably isn’t a great solution to this, the one downside to this beautiful display is the power cord which really sticks out against my wall because it’s painted a darker color. This might be less noticeable on a wall painted white. These shapes require a 2.4Ghz network to function, which proved to be a little complicated because I had to set my mesh router system in to legacy mode which knocked several other devices online. Other than that, the setup guide in the app was pretty straightforward. I hung the triangles pretty high on the wall, so I wasn’t able to try out the touch interaction but there are seemingly limitless numbers of colors and variations. The panels themselves feel like they require a very gentle hand (not for younger kids to set up!). The adhesive is great, but the connectors are very delicate. The kit comes with 7 triangles and I would bet most people will want to expand and have more. I can see this interactive wall art in a number of settings. Kids love the interactive capabilities and can spend a lot (and I mean a LOT) of time with the Nanoleaf wall art. Overall, I’d give it a strong thumbs up!
I would recommend this to a friend Rated 5 out of 5 stars
Every Gamer’s need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This looks so beautiful above my monitors at my gaming setup.
I would recommend this to a friendRated 1 out of 5 stars
No color, no fun
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son's dorm room. Worked briefly then stopped. Now he has 7 triangle stuck to his wall with the main one out and the other 6 a dim white glow. No color, no fun. We are both very disappointed.
No, I would not recommend this to a friendBrand response from Nanoleaf Product Expert
Posted .Hello there 😁 We'll need to gather more details from you to figure out why exactly this is happening so we can fix it. You can shoot us a message on any of our social media platforms. We look forward to hearing from you soon 💚
- Nanoleaf
Rated 1 out of 5 stars
Did not last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within less than a year. It stopped turning on and unable to pair via bluetooth
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These didn't even last a month before the controller started malfunctioning and stopped turning on. For as expensive as these are you'd expect much better quality. Save yourself the frustration and avoid these.
No, I would not recommend this to a friendBrand response from Nanoleaf Product Expert
Posted .Hi there! We're so sorry to hear about your controller 💚 You can get in touch with our customer support team by using the link here. We would love to gather more information from you and assist you in any way possible. https://go.nanoleaf.me/support
Rated 1 out of 5 stars
DO NOT BUY THEM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As of right now they are broken. Stuck on a pale white. They do not respond. I have had these up for about 3 months and just one day they stop working. I will NEVER purchase from this company again.
No, I would not recommend this to a friendBrand response from Nanoleaf Product Expert
Posted .Hello! We’re sorry to hear about this, and want to do whatever we can to get things corrected for you right away. Kindly follow up with our product support team on our website.
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connections on these ARE HORIBLE! My first set was the Nanoleaf Rhythm. I was hoping for the same quality with these, and BOY was I wrong! Very difficult to complete setup and connect. Definitely DO NOT BUY!
No, I would not recommend this to a friendBrand response from Nanoleaf Product Expert
Posted .Hi! Thank you very much for your valuable feedback and we do apologize for the inconvenience this may have caused. We would highly recommend getting in touch with our product support team and they would love to help you out and make sure we find a solution.
Rated 1 out of 5 stars
Sucks
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible to put together If you screw up be ready to have the paint of your walls ripped out
No, I would not recommend this to a friendBrand response from Nanoleaf Product Expert
Posted .Hello Rey, We're always working to improve everything from the technical and the user experience perspective, and we are truly sorry to hear that you had a hard time with mounting your Nanoleaf Shapes. There is a way to make sure your walls will not be damaged when mounting and unmounting, but can you tell us how we can assist you with this?
Rated 1 out of 5 stars
Nothing but problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working! Technically support doesn’t reply. Emailed them and call their number which I had to find online because they dont make it easy to find.
No, I would not recommend this to a friendBrand response from Nanoleaf Product Expert
Posted .Hi! Our apologies for the inconvenience. Please contact our product support team and they will be more than happy in helping you out.
Rated 1 out of 5 stars
Don’t waste your time
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Could not get to work consistently promptly returned.
No, I would not recommend this to a friendBrand response from Nanoleaf Product Expert
Posted .Hello! Our apologies for the inconvenience. If you were able to get in touch with our product support team we would love to hear more about your experience with us and make things right for you.











