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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $799.99

Customer reviews

Rating 4.2 out of 5 stars with 475 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the Botvac D7's cleaning performance, navigation, and suction power, frequently praising its ease of use and mapping capabilities. However, some users experienced issues with the brush, Wi-Fi connectivity, and dustbin size, while concerns were also raised regarding the vacuum's long-term reliability and cost. The app received positive feedback for its user-friendliness. Despite some drawbacks, many appreciate the scheduling feature and the overall effectiveness of the dirt pickup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 475 reviews
  • Rated 5 out of 5 stars

    Thank you nice job.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My electronic helper ...it does the work. I have one on the first floor and one on the second floor I called them cat and dog.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my old D3. So far I’m really happy with this product. No issues with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to help manage the amount of long cat hair in our home. The machine works great. I do need to clean the brush every time but that is to be expected with long cat hair from 2 cats in spring. My only 2 issues is that the app seems to repeatedly mess up the clean times I have set (either forgetting them or changing them) and it gets stuck under our dining chairs occasionally. Overall great machine, it would just be nice to have the scheduling be more stable and the ability to see the vacuums progress would be nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neato D7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this robotic vaccum is pretty neato. I never imagined owning one but now i do. It does a pretty gopd job. First it takes care of the perimeter of the space then it goes back and forth like a lawn mower. Doesnt miss a spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the D7 for 4 months now and absolutely love it! It does a great job getting up dirt and hair from our pets on both hard wood and carpet. The ability to customize floor plans with "no-go lines" via the app is a great feature to keep the robot from going into areas that you'd rather it didn't. If you have a multi story House, I recommend purchasing an additional charging base. They're fairly inexpensive and will allow you to save custom floorplans for each story. Overall, great product that is easy to maintain and keep running in top shape!

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      We're glad your new D7 Connected has been working so well for you in your home! Thank you for taking the time to review your robot.

      Your Neato Team

  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Excellent vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Neato and I'm not disappointed. It does an excellent job in vacuuming up the hair from my cat and definitely navigate around my home.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Hi Mike! Wow! It's great to see you've added another member to your robotic family! Thank you for being such a loyal customer! We really appreciate it. Your Neato Team

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job on our pile carpet, with three dogs ,cleans up pet hair jut fine. Also pulled out ground in dirt other vac did not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great if you read manuals.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was about to return this item, it was driving me crazy that I didn't know how to operate it. Hubby came to the rescue, read the manual -all of it- followed instructions; and now this Neato is my best friend. Punctually vacuums the house and I have black slate floors, and a white terrier that sheds a lot. Floors are ALWAYS clean. I love this. And I think the front square corners are so much better tackling inner corners; something that the round versions of these robots can't do.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Botvac D7 has pretty powerful suction. I’m constantly surprised by the amount of dust it pulls from the carpets.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Fantastic vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have hardwood floors with rugs. This vacuum cleans everywhere. it doesnt get hung up like the Samsung i had. Really worth the price.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 3 out of 5 stars

    Makes life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 4 animals so it is nice to just let the vacuum do it’s thing. I wish the unit was completely flat as it gets stuck going under my dresser. I also wish it held more crap in the bin. The extra brush is useless.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      We're very sorry to hear your robot gets stuck under your dresser. The virtual No-Go lines which come with your D7 Connected are very helpful for telling the robot to stay away from troublesome areas.

      Your Neato Team.

  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Best vac!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuume and it’s logic is able to completely vac every spot in house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D7 best neato vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    D7 is great. Easy to use ap and covers area fully. Online that it gets in corners

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Get one!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has the floors clean everyday before I get home from work! Can’t beat that, what a good feeling!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Excellent vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent robot. Suction is superb. I would certainly purchase again. If you can find it on sale take a chance on it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Makes floor cleaning easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum makes cleaning our floors so much easier. We run it daily. Mostly tile with some carpet. Amazing what It picks up.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thank you for much for taking the time to review your D7 Connected, Kenny! We're very happy to hear how well the robot has performed in your home. Thanks again for your 5 star review!

      Your Neato Team.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and keeps my neat freak wife from jeopardizing her health trying to vacuum daily against drs orders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Housekeeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super. Does the job. Easier than me sweeping. Can do the work while I am in bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a very good job of cleaning!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is best done with a smart phone. Once this was done it took a couple of laps around our main floor to setup an accurate coverage map. it seemed to get hung-up on a single kitchen chair the first few times. after that it was smooth sailing. It takes about 2 hours to do our main floor but is very thorough. It alerts you on your smart phone when it is stuck and when it has completed cleaning. It also shows you a map of the area it cleaned.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Good hardware, poor software

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong suction and cleaning power, but often gets stuck. Doesn’t seem to learn from previous failures. Corners are usually not cleaned well either.

    No, I would not recommend this to a friend