Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.2 out of 5 stars with 475 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the Botvac D7's cleaning performance, navigation, and suction power, frequently praising its ease of use and mapping capabilities. However, some users experienced issues with the brush, Wi-Fi connectivity, and dustbin size, while concerns were also raised regarding the vacuum's long-term reliability and cost. The app received positive feedback for its user-friendliness. Despite some drawbacks, many appreciate the scheduling feature and the overall effectiveness of the dirt pickup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 475 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a time saver. Works great on thick carpet try it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Building my robot army....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neato Botvacs are amazing - I can’t believe how much dirt is sucked up every single day! Programming to run automatically makes daily cleaning practically effortless. This is my second robot - being able to create zones is a fantastic feature. Don’t forget to do regular maintenance for maximum performance & longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little robot

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little fella just keeps working... love how he gets in corners (something the round brand just can't do). As long as he gets regularly cleaned himself, he does a great job cleaning all the cat hair and kitchen debris my family leaves behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall function of the vacuum is great. Setup is not bad, however the “learning” or mapping process can be a little tedious. Learning what needs to be moved is a must. Make sure all small cords are out of the working path. I had to call tech support and received excellent information quickly. The robot has cut cleaning time significantly for our house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vaccum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be my second nesto and hands down the best one yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best bet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat in terms of dust and pet hair cleaning..!! Could have been a fast cleaner..!! But nothing in market matches this in terms of cleaning..

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Owesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vaccum, very smart and cleans very well. Owesome unit

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    The Maid

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lifesaver. We have three pets and the “Maid” Neato does all the daily cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. Does exactly what it needs to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clunky but a breathe of fresh air

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved to a new house that was 90% wood or tile floors. I felt like I was sweeping and vacuuming every day. We have 1 dog and 1 cat. Ain't nobody got time for that. :) This has helped cut down on some much. It just a little clunky sometimes, the app doesn't want to work and it can get frustrating. But overall it has given me more time to relax and spend time with my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life changing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying this product my wife was constantly sweeping the floors daily because we have three children a dog and a cat. Now she doesn’t have to waste time on sweeping the floors anymore and the floors look better than ever. This Neato robot vacuum is awesome and we are looking at getting a second one for upstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking robot vacuum

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done lots of research before I purchased this one. I wanted to buy roborock s5, but decided to go with this after watching many youtube videos. I can control with my phone and can do everything with my phone. The bottom line is that this vacuum gets the job done. I am happy with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi vacuum for price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched numerous videos to find a perfect vacuum that can clean one portion of the home at a time and still give me control to clean whenever I want with powerful cleaning maneuvering capability. Only one vacuum has all the qualities. Having WiFi and voice command with Alexa is a topping.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Well made but performance is lacking.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this vacuum over a Chinese competitor. But unfortunately after comparing the 2, the Chinese competitor hands down did a better job. The Neato was never able to complete my fist floor without assistance. Always getting stuck on area rugs or other issues. It would often stop to get its location and couldn't seem to get back on track afterwards. Again I wanted to find a reason why I should keep this vacuum so I tried another test. I thought for sure the neat with the "D" shape would be able to get closer to the walls and around my chair legs, so I put flower on the floor. Both of my robo vacs were equal on the straight walls, but in the corners and around chair legs the neat vac failed it left a trail of flower about 2" from the chair leg. That was it after that test it went back in the box and back to the store. There were a few positives. It held more debris and the software was better. If you just have bare floors this vac may work for you but if you have higher area rugs forget it. Also if the base gets moved you have to remap your house. My other 1 will find the base no matter where I move it to.

    No, I would not recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Dear Brian,

      Thank you for taking the chance to leave us your review,

      We're very disappointed to hear that your Neato was having difficulty navigating, and this is certainly not the level of performance that we expect from our robots.

      Our customer care team is available should you ever need any future assistance and we hope that you would consider our products again and give us another chance.

      We are sure you will not be disappointed once you have experienced the full potential and benefit that the Neato vacuum has to offer your home and cleaning routine.

      Your Neato Team

  • Rated 4 out of 5 stars

    Good Bot Vac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Seems to pick up more than our old neato. Glad this one uses the same filter as our old one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent bot vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I owned a Roomba but it died and the towers were a hassel. This Neato D7 is the the greatest thing. You can set up no go zones on your phone! No more towers! It also works with Amazon Alexa. You can say Alexa clean house and the Neato starts and cleans based on how you set it up. I recommend this botvac!!

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      We're glad you're enjoying the No-Go lines feature, we agree, it really is groundbreaking! Thank you so much for your very kind words.

      Your Neato Team

  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original connected neato for 5 years and it was needing an upgrade. Finally broke down and purchased this one. Wow the improvements of this and still such a reliable vacuum. For sure if your thinking of upgrading do it. If your not sure do it. It's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEAST!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this already. It's actually a little mind blowing that this vacuum does what it does. There are more expensive ones on market but this thing is a beast and the most bang for your buck. It is truly a smart vacuum! You won't be disappointed, buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned a Roomba E5 for a while. Wanted something a little more independent. Definitely happy with the purchase. Love the option for the no go lines and the zones. Makes keeping my floors clean easier. Does well with the hair my husky sheds every where.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits under furniture.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits under my couches and furniture, yet it stops and says it's stuck in the middle of the room with nothing around it.

    I would recommend this to a friend