Customer Ratings & Reviews
- Model:
- 945-0270
- |
- SKU:
- 6180808
Customer reviews
Rating 4.2 out of 5 stars with 475 reviews
(475 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the Botvac D7's cleaning performance, navigation, and suction power, frequently praising its ease of use and mapping capabilities. However, some users experienced issues with the brush, Wi-Fi connectivity, and dustbin size, while concerns were also raised regarding the vacuum's long-term reliability and cost. The app received positive feedback for its user-friendliness. Despite some drawbacks, many appreciate the scheduling feature and the overall effectiveness of the dirt pickup.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Mapping
Rated 3 out of 5 stars
Cleans well, not rugged or reliable.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace 3 times while under warranty. Not built to last. Rough on baseboards and furniture. It can clran in total darkness, and the mapping and scheduling features are probably the best on the market. Probably going to try the Roomba S9+ when this one commits suicide again.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
It sucks. In a good way. Lol
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I thought my apartment was impecable, but this lil robot keeps finding lint and dirty from under my bed and crevices where I can’t reach. It does a little dance when it goes back to dock.
I would recommend this to a friend - Pros mentioned:Navigation
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned for about 3 months now and working great. Does a great job of cleaning and navigating around the house. It’s gotten stuck a couple of times but it was totally our fault (kids left items on the floor).
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Much better than the D5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The D5 had issues with batteries, returning to the base station and more. We returned the D5 and purchased the D7. The battery life is better. The controls are better. The on-board status lights are MUCH better. Dirt storage capacity is better.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you so much for your review! We're glad that after your initial mishaps with the D5 that you finally found the model for you in the D7!
Your Neato Team
- Pros mentioned:Navigation
Rated 2 out of 5 stars
Nice idea but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this top of the line Neato D7 to test against our Roomba 960. Unfortunately the Neato D7 failed in almost every test. While the D7 did manage to find its base most of the time. It did not clean our 800 sf all hardwood floors adequately. It routinely left debris behind, and did not clean all the way to the edges. As a result we had dust and debris along all of the baseboards, and often in the middle of the floor. The D7 got stuck on the same area rug 6 of the 15 times we used it. Once in a corner with no obstructions. The Roomba 960 routinely cleaned the same area completely. Comparatively the Roomba became stuck twice over 3 months of daily use in the same area. The D7 has promise and the ability to define no go zones within the app is a great option the Roomba lacks. Unfortunately the application was inconsistent and not intuitive. The Roomba 960 performed consistently better and would be my choice at this price point.
No, I would not recommend this to a friendBrand response from Neato Product Expert
Posted .We're very sorry to hear about this experience you've had. This wouldn't be typical for our D7 Connected so it sounds like your robot may have had an issue. Please email us at [email protected] and we'll contact you.
Your Neato Team
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Dont like the phone app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sweeper does a great job. Love it. The phone app is not very user friendly. Would recomend
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you very much for taking time from your day to write this review, we really appreciate it! We wish you the best of luck with your D7 Connected & welcome to the Neato Robotics family!
Your Neato Team
Rated 5 out of 5 stars
Best robotic vacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion, this is much better and smarter than the competitors! I’ve had a roomba previously which chewed up my rug’s edges! This machine is quite, the shape is perfect, powerful. The App is user friendly.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neato Botvac D 7 connected is a best equipment to sweep floor while you at work or busy with daily routine. Just need trash been emptied every 2 days and that robot do everything else. Love it, definitely recommend.
I would recommend this to a friend Rated 3 out of 5 stars
Great but IRoomba S9 is just that much better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Owned the Botvac D7 for four months, from October 2019 - January 2020. Actually returned the original because it would run out of power and not make it back to the base. In that regard, the replacement was better but compared to the IRoomba, this robot was more sensitive to changes in moving of furniture. Often, when deep cleaning, requiring the movement of furniture, the robot would throw an error indicating it was moved and would only work after remapping the house. This occurred multiple times to the point of frustration. So much that I returned this and paid the premium for the IRoomba with the cleaning base. Owned the IRoomba for 3 months now and I've never had to redo mapping. Another problem, the Botvac seemed to get 'dumber' as time passed. It would forget how to navigate chairs, table legs, other furniture and return to the base which occurred more frequently as time passed. I like the idea and promise of a vacuum robot but was not able to realize it with the inconsistency of the Botvac D7.
No, I would not recommend this to a friendBrand response from Neato Product Expert
Posted .Dear valued customer
Thank you for taking the time to leave your feedback.
We're sorry to hear that you've made the decision to return your Neato but we hope that you consider using our products again in the future. We are always working on improving your cleaning experiences.
If your Neato is having difficulty navigating we would recommend cleaning the Neatos lasers and sensors to ensure that it can scan, move, and clean efficiently.
Our customer support team is more than happy to help address any concerns you may have, please contact us if you need any further assistance.
^Your Neato Team
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Cleans well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well, I would recommend to friend. Battery could be better for larger homes
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you very much for taking time from your day to write this review, we really appreciate it! We wish you the best of luck with your D7 Connected & welcome to the Neato Robotics family!
Your Neato Team
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love, Love, Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first considered getting, I wasn't sure if the price was worth it. Now I can't imagine life without it! Got another brand and returned. Got the Neato and it works so much better for me. Highly recommend!
I would recommend this to a friend Rated 4 out of 5 stars
Still learning to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe I just need to reread the user manual, but there are a few features that seem simple enough to perform that the vacuum hasn't done. Hopefully with a little practice I can dial it in to exactly how I want it. However the performance is wonderful on our hardwood floors and dog hair messes. The vacuum has impressed me in the quality of cleaning.
I would recommend this to a friend- Pros mentioned:Mapping
Rated 5 out of 5 stars
Excellent Purchase!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended! The floor map is great and allows me to control the entire layout of the house. Also has some great features to allow even more options for how you want it to work.
I would recommend this to a friend Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is great still figuring out some of the things on it but surprised how this little vacuum picked up the dirt I was like wow I would recommend it it was a good price so I bought it.
I would recommend this to a friendRated 4 out of 5 stars
Awesome RoboVac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had been in the market for a RoboVac for a while. The number of brands of RoboVacs has become quite overwhelming. The Neato was easy to set up, picked up dust & hair Efficiently, and sweeped my entire 3 bedroom apartment in an hour while I made dinner. This is a great investment! I highly recommend it. I’m never going back to the standard vacuum again!
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model self learns the floor plan and does a great job trying to get to all of the areas; sometimes too well. For example, it will sometimes run its battery down trying to get to all of the learned area in the dining room, but if the chairs have been moved, it gets confused. Eventually it moves on, but it takes a while. Also, when it leaves its docking station, it will spin and scan the area. If it doesn’t recognize the area, it will re dock without cleaning anything. These are what I would consider glitches; but overall this machine performs very well. The collection compartment is fairly small so it would be helpful if this unit had an accessory so it could empty itself and continue cleaning.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love this vacuum!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this vacuum. I have two of them...one for each level. Keeps the dog hair in the crumbs picked up off the floor. Carpets always look freshly vacuumed.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum does a good job cleaning. However, it is quite noisy.
I would recommend this to a friend Rated 4 out of 5 stars
Great sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent system for low budget. Very easy to setup. Just plug and go.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you so much for your wonderful review! We're glad you found the set up nice and simple.
Your Neato Team
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, easy to program different zones for automatic cleaning. Love that it reaches places the regular vacuum won't. Much gentler on furniture than the Roomba.
I would recommend this to a friend













