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Customer Ratings & Reviews

Your price for this item is $133.74
The comparable value price is $140.43

Customer reviews

Rating 4.7 out of 5 stars with 4998 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 4,998 reviews
  • Rated 5 out of 5 stars

    Bought as gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for daughter and her family. She added to her existing google network. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Central hub for Google compatible products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product! Extremely seamless connectivity and interaction with other Google/Nest compatible products. I use it to monitor my cameras, control lighting, and get information on demand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home helper that rocks…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hub for home use…great for my Nest home system as I can control the thermometer and the doorbell as well as the lock, so it’s an integral part of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to anyone it’s awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is great, speakers are loud and google assistant catches the right phrases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. We really enjoy being able to watch photos and Netflix. The sleep features are wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy for smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to sync with all smart devices. Listen to music and watch the videos and lot more to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product got it on sale you don't get premium sound quality but it's a small device but great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the third one purchased. Love to be able to communicate to everyone in the house.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bedside Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great as a bedside clock/hub. Love the auto-dimming of the display at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google hub

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device works perfectly and controls all my home accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Google Assistant's Smart Home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is amazing! Always recommend google smart home to friends and family who are interested. This is a must have. Only cons would be that the speaker is a bit weak, needs more power/bass.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi jayso, it's great to hear that you had an awesome experience with your Nest Hub (2nd Gen). We understand that each person will have their own preferences, especially when it comes to the sound quality. To improve your audio experience, we recommend adjusting the treble and bass settings by following the steps below:
      - Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Hub.
      - Open the Google Home app.
      - Tap the device you want to adjust > and then Settings > and then Audio and then Equalizer.
      - Adjust Bass and Treble level.

      Your experience with our products is something we care a lot about. Please consider reaching out to our support team for your support needs here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves it! Great buy. This was a gift but all I get is positive feedback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted one for a while and this came up which gave me a chance to buy this for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome unit, even monitors your sleep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice unit, also has sleep monitor technology to monitor the quality of your sleep. Would highly recommend . I have one in each bedroom now based on getting on sale from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade over the Gen 1 device. I love how it auto-adjusts to different light levels, especially since it's placed close to our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are in love with this. I’ve also synced my cameras and roomba and it works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Its easy to set up and makes a great speaker and photoframe to boot.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I WANT to like it, but I just can't

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of neat/cool features. Practically, though, I mostly use it to play music in my kitchen and as an alarm clock in my bedroom (it also controls my bedroom lights). Every day or two, the Hubs will all disconnect from the wifi and be unusable until I go through the setup process with all of them in Google Home again (it's tedious, and I can't turn my bedroom lights on without google home...). When they do work, they're pretty good. The sleep tracking is useless, not worth paying for (especially if you share a bed).

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there BeefSupreme, we're glad to hear you liked the cool features of Nest Hub (2nd Gen). We do apologize for the disconnection issue you are experiencing.

      Here are some recommended steps you can try that can prove to be helpful with the issue:
      - Check for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.
      - You may also check for possible sources of interference such as the thick walls and appliances in your home.
      - Resetting Nest Hub is also a good idea to try out. This process will erase all data and you may need to set up your account again. To reset, check out this link: https://support.google.com/googlenest/answer/7073477

      If you still experience the same issue, please consider contacting our support team for further troubleshooting and isolation here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific gifts. Compact, Comprehensive. Easy to use. Great price during the Holidays

    I would recommend this to a friend