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Customer Ratings & Reviews

Your price for this item is $133.74
The comparable value price is $140.43

Customer reviews

Rating 4.7 out of 5 stars with 4998 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 4,998 reviews
  • Rated 5 out of 5 stars

    Love my Nest Hub 7

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My NEW best friend. I get the weather, games, information & sure happiness!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another solid Google home

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Google products - work much better than Alexa’s in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Center Clock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is solid as our main clock in the living room. The google UI is nice but the smart assistant has taken some steps back over the years.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Joseph. Thank you for posting your review on Google Nest Hub (2nd gen). We're glad to know that you're having a great experience with the device regarding its features. We appreciate your feedback about the Google Assistant of the device. We suggest that you retrain the Google Assistant as this can help fix common issues with the Google Assistant.

      We would like to hear more from you, we recommend that you reach out to our support specialists and let us help find a better resolution for you. Please contact us at our Google Help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Perfect for the kitchen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my kitchen counter, the small but useful display integrates automatically with google photos as a wonderful digital picture frame that also doubles as a smart speaker, kitchen timer, shopping list and recipe book. This little thing does so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid choice for an at home display. it is rather slow and touch responsiveness isnt great. but it is not an ipad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Haven’t had an issue after over a year of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 1st gen google home, i wished i had done this a year ago, mic was way better compared to my old device. Screen is not necessary for me but its convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, terrible for "smart" features. Purchased during Black Friday/ Holiday sale, and not even worth it at that price, let alone full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEFINITELY WORTH!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is honestly a great device, it upgraded my voice control so much and to have bisuals makes it better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great baby monitor with nest cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to use as a display for my nest camera in my 4 month old sons room for when he goes to sleep so i can keep an eye on him. It works great and is very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still a good product with an added feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added sleep feature seems to be good insight after my use so far. Otherwise same product as first gen. I needed a screen for Google TV controls and dedicated my gen 1 to that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good hub!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Hub, however sometimes it doesn’t recognize/listen and I have to repeat ‘HEY GOOGLE’ which is a bit frustrating but overall I really like this and I love the GE lights that connect to this and I also have my Roomba and TV connected which is nice!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Somie, thank you for posting your review. We're sorry to hear that you're experiencing some difficulties with voice commands on your Nest Hub (2nd gen). We'd recommend that you retrain the Nest Hub to better recognize your voice. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below:

      Retrain Voice Match:
      - On your phone or tablet, open the Google Home app.
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      Change Nest Hub's Hotword sensitivity:
      - Open your Google Home app.
      - Select your Nest Hub.
      - At the top right, tap the Settings (Gear) icon.
      - Then tap Audio.
      - Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the hotword.

      If the issue still persists then we advise that you reach out to our support specialists so we can better identify the issue and help you with troubleshooting tips. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    A good value made better by the Holiday sales

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this gift for my sister, who is starting her "smart home" journey. It was a good value and a necessary component for her home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome price on 2nd Gen Google Assistant

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product that will be the "hub" of your smart home. I find that Google Assistant is generally smart than Amazon Alexa or Apple Siri.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value and Functionality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The footprint is quite small, which is great for the places we have the Nest Hubs. We have 2. The interface layout is good. I like being able to control the HVAC and lights from the family room and my office. The price was great too, just under $50. To boot, the screen saver images are pretty great. They add to the look of the Hub while it's inactive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an awesome gadget and you definitely get your moneys worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful bit i swear it hates me, doesnt listen to me and plays something completly diffrent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PRODUCTIVE ENTERTAINMENT CENTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The better of the bunch. Works near perfect. Favorite feature is able to link multiple devices when streaming music. Small glitches here and there but overall works as advertised. Routines are great too.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tlaloc, thanks for sharing some of your favorite features you enjoy with Nest Hub (2nd Gen). Though we're glad to hear that it works well for you, we'd also like to know about the small glitches you experience. We'd like to figure out what may be causing the issue and see how we can further improve your experience with Nest Hub (2nd Gen). If you're willing, please consider visiting our support page where you can reach out to our support team: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Always on display is nice and when turning the lights on or off the screen changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My google hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy piece of equipment. Hey google do this and then do that! It’s a great alarm clock, and very useful in monitoring google nest cams. Very good quality!

    I would recommend this to a friend