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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4975 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,975 reviews
  • Rated 5 out of 5 stars

    Great add on to smart home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for the google hub max. I would t recommend this for the main google hub but it will definitely do the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop Media Station

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep one on my work desk. I can control my office lamp, research on the fly and play streaming services from the device and my phone. It's a game changer! It makes the long hours bearable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Google Mini and it’s great, but I really wanted the visuals of the screen in the kitchen. I absolutely love this product I can pull up recipes, play music, watch a show all while cooking or doing dishes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There's a Catch..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You see the sleek look, and you're thinking of adding this piece of hardware into your desk setup. I will have to admit that it does look clean and 'futuristic' if you will. The UI is clean, and it's just something pleasant to see especially if you're getting this kind of device the first time ever—you'll keep wanting to play around with it. Here's the first reason why you may want to think twice before buying: most people don't need it. Everything that this thing can do can be done on your smartphone. If you have a Bluetooth speaker, you can play music thru your phone and cast it there instead of casting it to this device. If you need to look up something, you can always ask Google Assistant for it. The few use cases that I can imagine would be if you occasionally want to look something up while, say, washing dish. It would be relatively convenient to just have this thing around your kitchen. The speaker is pretty decent, but I'd say it's not as good as my standard 2010 Toyota Prius speakers (some vocals weren't hearable while they were on my car very clearly). Another thing is, while this device looks gorgeous, the beauty goes away the moment you see the 15-fps stutter mess of a transition. It's horrible that every time you swipe left and right, the animation is choppy. Imagine getting a rip-off latest iPhone at around $100. That's the kind of quality we're talking about. After keeping this around for about two weeks, I can say that I barely use the device for anything but a 'picture slideshow' of stock Google photos as a decoration for my desk setup. That being said, since I purchased this at $50 (originally $100), for a desk decoration, I won't say that it's horrendous; this is why I'm keeping it around. In short, it looks great, the build quality feels premium, but the hardware to drive this thing is heavily lacking. Expect choppy animation while swiping even on the main menu. Get it if you really want it when it is on discount around $50.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jovindio, thanks for posting feedback to let us know of your experience with using the Nest Hub (2nd gen), and we’re sorry to hear of such issues you highlighted in your review.

      Nest Hub (2nd gen) is designed to give you visual help in any room at home. You can get an all-day help on your Nest Hub display. With voice match, you can get your personalized events, commute info, reminders, and more. You can get rich and visual answers about recipes, local businesses, sports, and more. With home view, see and control compatible devices in one view or voice-control thousands of compatible devices, from lights and cameras to TVs and more, all from a single dashboard. You can also enjoy the Sleep Sensing feature only available on Nest Hub (2nd gen).

      If you haven’t yet, adjusting the volume of your Nest display may improve your experience. You can control the volume by voice, by touch, or from the Google Home App. Check this link to learn more: https://support.google.com/googlenest/answer/7072489

      You can also change the audio settings of your Nest display in the Google Home app. Here’s how to adjust bass and treble level:
      - Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Hub.
      - Open the Google Home app.
      - Tap the device you want to adjust, select Settings, select Audio, then select Equalizer.
      - Adjust Bass and Treble level.

      We're always here to help you improve your experience. If you have any issue with your Nest display and with using it effectively in the Google Home app, please feel free to find us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, it's amazing and easy to use and quality is really good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We do not like it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second try. Second Nest hub. Frustrating. Confusing. Will respond to simple commands. We cannot get the screen to stay on Home Control. It is not intuitive. We had a Nest thermostat installed, so we bought this. Again. Ugh. We do not like it.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, JamesGMM. We’re sorry your experience with the Nest Hub (2nd Gen) hasn’t been great. We’d be happy to lend a helping hand and find you a solution — when you get a moment, reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! ITS a amazing speaker, Easy to use AND good desing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good companion for my father

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent companion for my father. He can now listen his music, get the news and forecast every morning. Grandsons can talk to him. Many other uses but this is what it does for now. Can look the google cam there, and control the tv, but for my dad, music, news, weather and communication is good enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub 7" Smart Display from Google makes my day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything Google and this was 40% off the regular price. So far so good. I put it in my kitchen and every time I cook or do dishes it play the news or music for me. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd gen is great. It has the ability to connect to 5g, which make is much better for mesh networks. The third microphone seems to make it much easier for it to pick up commands. The new speaker has a much better base. over all the sound is better. not bad for a little box. Setup was easy as I already have Google home setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and good features, if only it had a camera to make it a complete package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Affordable Home Automation Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Home has not let me down so far... comparing to other brands, Google Home really brings all your smart devices all together in one place. With routines, it makes things almost perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Have the Google Assistant throughout your house, it's great for looking up recipes if it's in the kitchen and you can use it as an alarm clock in a bedroom. Five stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All In One Assistant

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capabilities are limitless with what can be done. Syncing with calendars, various questions, alarms, notes, music, background sleep sounds, activating smart devices, alarms and many many more! You will not be disappointed!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost There but not Quite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Music sounds good. To bad it doesn’t have a-wave support built in…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for lazy people like me. I was using the google home mini, thinking that voice command was cool to control smart stuffs at home. However in the long run, you wont do it anymore and just use your phone to turn on/off. This display helps in just 1 swipe away. Perfectly for me, you can even use voice command if you wish, so it's like a 2in1 compared to google home mini.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used every day to play music and Netflix. Perfect for office, kitchen, anywhere you need really!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best assistant out there!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this nest hub! I was able to get it on sale and its has been great! I love how you can set up routines to tell you about the weather and how long it will take to get to work. Speakers are also great on it, it's not meant to replace something like a whole giga party speaker or anything, but it's great at what it does. The screen is also great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little AI

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for many things, and I have all my smart devices connected to it from lights,security cameras air conditioner all I have to do is tell it, and it is done. Made my life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamlessly works with Google Home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing qorks seamlessly with our smart home uaing google home. We can switch lights on and off, set the house alarm, open and close the garage door, and set the thermostat. The speaker sounds great for listening to music while we cook and the screen looks way better than i would expect for something this price. We should have bought this sooner.

    I would recommend this to a friend