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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4975 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 4,975 reviews
  • Rated 5 out of 5 stars

    Fun Device to Have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the display of the Nest Hub, but I had to replace it because the screen cracked when the device accidentally fell. The fall wasn't even severe, but it must have encountered something that caused the damage. It would have been helpful if screen protectors were available for purchase or included with the device. Perhaps there are screen protectors designed specifically for the Nest Hub, or maybe there are similar devices, like iPads, of the same size that offer compatible screen protectors. Fortunately, replacing the Nest Hub was simple because I had a Best Buy membership at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with Purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the display of the Nest Hub, but I had to replace it because the screen cracked when the device accidentally fell. The fall wasn't even severe, but it must have encountered something that caused the damage. It would have been helpful if screen protectors were available for purchase or included with the device. Perhaps there are screen protectors designed specifically for the Nest Hub, or maybe there are similar devices, like iPads, of the same size that offer compatible screen protectors. Fortunately, replacing the Nest Hub was simple because I had a Best Buy membership at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife. To many times did i go into the kitchen seeing her scrolling through her phone trying to look at recipes. With the google home shes got a bigger screen and the thing even announces the next steps. Needless too say she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great…delivery was seamless, it’s easy to order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I bought it and 3 Google Minis to create an intercom system for my house. It has done that and so much more. I literally use it for everything now. I was leery to connect all of my devices, but remotes are a thing of the past. I use it for everything from my lights to my Roku, to everything in between.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicw little device!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Specially if you are trying to create an ecosystem from google. You can view your camera,doorbell, and view your nest thermostat temperature all from this little device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new companion to our household

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Wonderful newer experience with google nest hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE Google Nest!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use and addition to my Smart Home setup! VERY easy to use and function and if you have Android/Google phone the setup is very ease and fits right in to your daily life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Bud

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to any room in the house. Responds to mostly and prompts. Can be used as a speaker, video player, alarm clock or even a hub for bad jokes. Works best if you're heavy into the Google ecosystem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love both of my Google nests. If you have other Google products or products that work with Google than this is an excellent product. I have over 30 devices including lights, tvs, door locks, security system and cameras and the Google nest is basically an interface to interact with all your connected devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes your life easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes your life easier. Excellent device that did exactly what we needed it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it connects with Lutron switches. Easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bright, not smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product but a few issues. Lots of streaming services listed on the box, but very kludgy to accually connect to them, much more akin to the original dumb Chromecast with its own display. Assistant might be best feature, but I don't use it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, szxpdx. Thank you for posting your review on Nest Hub (2nd gen). We're glad to hear that your overall experience with the device has been great. We can see that you're having some challenges with connectivity. We'd like to know more details on how you use the device so we can help find a better solution for you. Please don't hesitate to contact our team of specialists by visiting our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great small smart speaker for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit smaller than I expected but it's definitely an upgrade from my last google speaker. I bought this to place in my kitchen and it's okay but I wish it were bigger, like the Hub Max. Also don't expect it to be snappy and quick like an iPad. I happened to get this on a BF sale and was okay with the smaller size. If you have a relatively large kitchen, you may want to go with the Hub Max, otherwise this is a great smart speaker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy I got them

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great they help me throughout the home with ease of access and simple commands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Easy to connect and use. Display quality is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Google Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Sleep Tracking and this Nest Hub 7". Looks great in bedroom. I have 2 units now, happy. Sleep tracking free in 2023 but subscription in 2024 for services like health etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Nest Hub. We are Google device fans. We created a slide show of our Granddaughter that constantly scrolls our favorite pictures of her. We control many devices by voice that are linked to our Google Home app. Very few issues with it’s functionality. Any issue was quickly resolved by customer support team. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google always delivers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice addition to the kitchen or desk side assistant. The screen is crisp and clear and sound isn't too bad either. Only thing I do not like is the "auto-dimming" feature.... when it is dark in the room, the screen almost goes black. You can't read the clock face unless you are like 2 feet away from it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi 78tahitman, thanks for sharing the details of your feedback. We're glad you liked the crisp and clear sound of Nest Hub (2nd Gen). We apologize if the auto-dimming feature didn't quite meet your expectations.

      We value your feedback and we'll make sure to pass along this information to our product team. You may speak to any of our support agents using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product really easy to use and affordable and it looks great

    I would recommend this to a friend