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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5094 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the product's ease of use, good sound quality, and convenient screen size. Many also appreciate the effective Google Assistant, its reasonable price, and useful sleep tracking, along with its excellent smart home integration. However, some customers note the absence of a camera. Additionally, concerns are raised about the interface being sluggish and the overall response time being slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 5,093 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat little device has a good sounding speaker touch has a little lag

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Freed, thanks for sharing your feedback. We’re sorry to hear that you’re experiencing some lag on Nest Hub (2nd gen).

      We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.

      Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you need assistance, you can always reach out to our support team We’d be happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great toy !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of fun and enjoyable piece of equipment!! So easy to set up and use

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    Youtube in the kitchen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, its great convenience to have wish it had camera. Very nice to watch videos & youtube.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi CeCe, thank you for posting your review on Nest Hub(2nd gen). We're glad to hear that you're having a great experience with your device and rest assured that your feedback on having a camera will be relayed to the right team for potential improvements. If you have additional questions or need any assistance with your Nest Hub, please feel free to reach us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Another great google product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product - but for a second gen it is not as revolutionary - may be better off to pick the first gen if you dont care for the sleep tracking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    100% recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Si easy to use an complement perfectly with my google devices, recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device, pairs with phone well and simple to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google nest hub

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a new tech alarm clock, also to be able to play music or ask questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google has me hearing voices

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent enough, but all of these Google products go off my themselves, but creepy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best prduct ever easy to install have all teh feature i need

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Hub especially when on sale

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this hub to compliment my Neat doorbell. It works great and has a bunch of features I will never use. I can at least now yell at the kids to, “Get off my lawn!”

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Nest Display

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love the Nest Hub Display, great size to see who is at the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest at your desk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It brings Google at your desk with super quality and all the fuctions.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this addition to our kitchen, got it for a great price

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great google assistant device. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Attractive design. Recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with an *

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot give this 5 starts because of an issue activating it. If you have a Pixel phone, you will need to use a different phone or tablet to activate it. It took a while to figure out the issue as normally Google products are easy to setup in the Home app. That all being said, once activated it's great. I wish the pictures from Google Photos would display better (horizontal vs. verticle) but that's on me since I take them with my phone. Only beef is with activating.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi dchap24, thanks for sharing your review here. We're sorry to hear that you're experiencing some difficulties with setting up your Nest Hub(2nd gen). We appreciate your feedback on setting up with a Pixel phone and rest assured that we'll relay this to the right team for future improvements. If you have additional questions or need further assistance with your Nest Hub please don't hesitate to reach out to our support team so we can help find a better resolution for your photos. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google home

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have at home as a source of internet. He can research anything online keep your house either warm or cold turn off lights and all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome little hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as expected. Connect to all my smart devices easily. However, sometimes it didn't display my yard camera properly.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Kabayan, thanks for your feedback. We´re glad to hear that Nest Hub (2nd Gen) works well for you. We'd like to work with you and learn more about your experience. This will help us to understand what may be causing the issue and work on providing you a better experience. You may reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple but effective.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting access to my photos in addition to the ease of ok google.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Voice assistant with display is a plus.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice assistant with a display. It's useful for the kitchen area to look for recipe, weather and listening to music.

    I would recommend this to a friend