Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 12192929
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the product's ease of use, good sound quality, and convenient screen size. Many also appreciate the effective Google Assistant, its reasonable price, and useful sleep tracking, along with its excellent smart home integration. However, some customers note the absence of a camera. Additionally, concerns are raised about the interface being sluggish and the overall response time being slow.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great smart speaker with touch display
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad good screen and convenient to use good speakers only thing she has a hard time responding to my commands
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Jpnst315, thanks for reaching out. We're sorry to hear that you are having some difficulty with getting responses when giving voice commands on Nest Hub (2nd Gen).
Adjusting your Nest Hub's mic sensitivity and retraining it to better recognize your voice can be helpful with the issue. Check out the steps below:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
We also recommend changing Nest Hub's hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon.
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your NestHub more responsive to the hotword.
If the issue remains, we suggest contacting our support team and work with you to isolate the root cause of the issue. You can reach out to us using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Google fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, great app. Easy to use. Connects with many other apps.
I would recommend this to a friend - Pros mentioned:Google assistant
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My third hub and i love them so much. Going to buy another soon
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It works great and is very easy to setup and use.
I would recommend this to a friend - Pros mentioned:Google assistant
I loved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My little assistant for everything I recommend is the best
I would recommend this to a friend - Pros mentioned:Sound quality
Googles My Friend!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Device! Controls my lights, music, watch shows. it does it all.
I would recommend this to a friend - Pros mentioned:Ease of use
Better than alexa
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like it much better, very useful to have. love the fact that it connects easily with the nest camera sytem
I would recommend this to a friend - Cons mentioned:Camera
Love my hub
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from the first hub, sleep sensing works great.
I would recommend this to a friend Be Smart...with a Nest Hub!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Christmas gift. It works wonderfully. As I expected, since I already own several Google Home devices. Never had a problem one yet with any Nest device. I really have no intention of considering any other smart device than these...at least for the present time.
I would recommend this to a friend- Pros mentioned:Ease of use
Recommend
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good and worked well, recommended with c by ge lights
I would recommend this to a friend I Love the sleep Sensing App on here
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for the sleep Sensing App which had no directions on how to set it up, all trial and error, and googling what other people did to finally get it set up. You have to jump through many hoops, Hopefully a year later they have made it easier set up for new customers because it is way worth it!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Mandi, thanks for sharing your input about the Nest Hub (2nd gen), and we’re sorry to hear of your difficult experience with the setup of the sleep sensing feature. We appreciate all the time and efforts you’ve put on this.
Sleep Sensing features are subject to your permissions and settings. They use motion, sound, and other device and sensor data to work, and require placing the device close to the bed and calibrating the device for your sleeping position. Please note that since Sleep Sensing monitors the spot you usually sleep, children, pets, and other family members sleeping in that spot will affect your data. Device placement, motion, and other devices nearby might lead to inaccurate readings. If someone nearby coughs or snores while Sleep Sensing is on, this feature might process and attribute those sounds to you.
If you need to turn Motion Sense on again, which is required to be on to perform Quick Gestures and Sleep Sensing, here’s how:
- From the bottom of your Nest Hub (2nd gen) display, swipe up.
- Tap Settings > Motion Sense.
Our dedicated team can provide you with real time assistance, and you can visit us anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and so cute. Google assistant works so well with it as well.
I would recommend this to a friend - Pros mentioned:Screen size
Would buy again
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I was hesitant to buy this product(small screen size). Turns out the screen size was perfect.
I would recommend this to a friend Nest Hub 7"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useful addition to the family, makes me want to use more nest apps.
I would recommend this to a friend- Pros mentioned:Ease of use
Good purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Nice edition to my man cave. I highly recommend it.
I would recommend this to a friend Nice google home addition
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great prodcut if you are into google home eco system. You can easily set alarms, reminders, and look up different things. the speaker is not the best but does the job. I really like the photo slides. Great deal if you buy in sale. sometimes google is confused and doesn't do the right command
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Derfamon, it's awesome to hear that you're having a great time with your Nest Hub(2nd gen). Please know that your feedback on the speaker is appreciated and that we'll relay them to the right team for potential improvements in the future. We suggest that you retrain your Nest Hub to better recognize your voice as this may help with voice control. You may follow the steps below to help improve your experience:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
If the issue still persists, then please reach out to our support specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Monitor for outdoor camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and use, surprised how useful it was
I would recommend this to a friend - Pros mentioned:Ease of use
Great addition to any smart home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to any smart home, convenient and easy to setup and use.
I would recommend this to a friend - Pros mentioned:Price
Nice product to google
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente producto nice price and quality performance
I would recommend this to a friend - Pros mentioned:Google assistant
Nest Hub 7" 2nd Gen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest Hub 7" 2nd Gen a great buy at 50% off.Works good and an easy adder for your Google Smart Home Network of Devices.
I would recommend this to a friend