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Customer Ratings & Reviews

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The comparable value is $187.99

Customer reviews

Rating 4.7 out of 5 stars with 5094 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the product's ease of use, good sound quality, and convenient screen size. Many also appreciate the effective Google Assistant, its reasonable price, and useful sleep tracking, along with its excellent smart home integration. However, some customers note the absence of a camera. Additionally, concerns are raised about the interface being sluggish and the overall response time being slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 5,093 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient Access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick access to often used phone features without having to open phone. I like that. I like that a lot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Voice recognition is crap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 2 of these, primarily to have my photos from google gallery displayed on it, which does well with that. However, if I want to favorite a photo, the hub won't let me physically favorite the photo, when you try doing that it shows directions to say "hey google, favorite this photo" ...which would be fine if it would recognize my voice all the time. I've set up my voice in the google home app several times and it's still a thing that happens about 25% of the time if not more. I wish I could make it to where it doesn't require voice recognition since I live by myself, so not like someone else is going to be messing with it. Or at least let me physically favorite the photo by clicking the favorite button like on the phone. Product would probably get a star or 2 more if it could just recognize my voice all the time, but when it doesn't, it's quite irritating

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, thank you for posting your review. We're sorry to learn that you're experiencing some difficulties with your Nest Hub(2nd gen) when it comes to setting your favorite photos on the display. We appreciate you for trying to troubleshoot Voice Match several times and would suggest that you reach out to our support team so we can assist you in identifying the cause of this issue. Please contact us on our Google Help site here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Most Have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time owning one and I really like this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good product , we use in the kitchen and it’s great

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love mine! It works amazing with my google door bell!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love my google nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just loved it. Great quality and very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for elders

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for elders. Perfect tech companion with easy setup!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for a smart home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a bit tricky at first. Would love it if there would be more apps available directly on the device rather than using the screen mirror option. Overall a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Best, buy's bribing me to get points for this revi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty cool. I wish it had a camera grab riding this to get Best buy points

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Get buy for $$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best addition to the new home wife and i both love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Google Hub. Worked great. We recently got 5G internet speed, and i had to upgrade my Hub. I absolutely love it. Has many new features, and i am happy it will work with many of my google apps, especially Google Keep.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I bought it when was on sale great deal works good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any one can use it to make life more simpler hands free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    google video nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the device works excellently and has been a great help .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest hub 7" is good. We like asking it questions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yet another useful device from google

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good display and decent smart device for day to day use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs to let you personalize more

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this to use in my office-it has been responsive and excellent quality and value. The only thing I wish I could do is customize my lock screen with what I want to see on there vs the limited offerings that google has. I also am never interested in games that pop up on there as I am not a gamer. So, the only real missing feature to this device is more personalized customization.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Nicole38, we truly appreciate your feedback on the Nest Hub (2nd gen). We hear you, and we understand that having more options to personalize customization on the lock screen can be ideal for you. We’d be happy to share this information with the right team for future improvements. Meanwhile, we hope you’re making the most out of the Nest Hub features. And if you encounter any challenges with using the Nest display effectively, simply let us know and we’d be happy to provide you with services and assistance, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home nest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Got this on sale. Great buy for smart home

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. It helps with my day to day activities.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our google home device. Ready for the next model

    I would recommend this to a friend