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Customer Ratings & Reviews

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The comparable value is $187.99

Customer reviews

Rating 4.7 out of 5 stars with 5094 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the product's ease of use, good sound quality, and convenient screen size. Many also appreciate the effective Google Assistant, its reasonable price, and useful sleep tracking, along with its excellent smart home integration. However, some customers note the absence of a camera. Additionally, concerns are raised about the interface being sluggish and the overall response time being slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 5,094 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display, great response, excellent hand gestures

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did not get everything promised with purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took about 30 minutes to set up correctly. It's great however I did not receive 2 free promises with the purchase. Those were 4 months of Syrus radio and 3 months of YouTube TV from Best Buy. My mom has not decided if she wants to keep hers yet. I still can return hers but I am keeping mine!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, HeatherW. Thank you for sharing your concerns about your Nest Hub (2nd gen). We're sorry to hear that your experience with the promotions offered by the retailer didn't meet your expectations. It would be best to contact them to inquire about sales and promotional offers so they can address your concerns about them. If you are in need of any assistance in the future, please don't hesitate to contact us on our Google Nest Help page here:  https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great with YouTube tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my google. Works great for YouTube tv users to stream

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very useful when using it with nest doorbell

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    great product - glorified speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just disappointed this one doesn't have a camera in it..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Bought 2. Second one as a gift for mom.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great this was really great I love how great it is

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    House Contol

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and synch with other devices. Money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great product excellent value for great price ++++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product excellent value for great price ++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes live easier

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tired to make my house as smart house as possible. I have a hub in each bedroom and in the kitchen. I have Nest Cameras, Doorbell and Nest Protect, so it all integrates very well. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Product review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love the size of the screen as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this google product Gonna have to buy 5 more

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the first one for our wonderful daughter and our wonderful son in law. They love it. So we had to get us one too. Cause it works with our android phones and its a google product. Which we love too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It is limited

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an interesting item! I understand it is not a tablet but it is hard to get used to the limits that is has. You cannot search on YouTube and overall meant to be hands free. It’s going to take a lot to get used to but the display is great, sound is great and for about $50 I can’t complain too much!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Marilyn, we appreciate you sharing your insights and feedback on your Nest Hub(2nd gen). We're sorry to learn that your experience with the device didn't meet your expectations when it comes to searching on YouTube. You can provide voice commands to play videos on YouTube. Please check the link here to know more details on how to control your Nest Hub here: https://support.google.com/googlenest/answer/7207759


      If yu have additional questions or need further assistance, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased it for my mother and is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    google home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    google home is the next best thing. we love it.A+

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good review. Works great. No problems with this at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays music loud, connects apple music and netlfix.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen and sound. Responsive to voice commands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good one!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best of the best for making your bedroom smart! and would complete by getting smart switch and plug as well!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price. Enjoy listening to this device

    I would recommend this to a friend