Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 12192929
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the product's ease of use, good sound quality, and convenient screen size. Many also appreciate the effective Google Assistant, its reasonable price, and useful sleep tracking, along with its excellent smart home integration. However, some customers note the absence of a camera. Additionally, concerns are raised about the interface being sluggish and the overall response time being slow.
This summary was generated by AI based on customer reviews.
Sleep Tracking
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Amazing sleep tracker. Helped me adjust my sleep time from using the Google Hub nest. The wake up alarm is very good and helps me to start my day
I would recommend this to a friendGreat for the person that will use its features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product if you’re going to use it for what it is. Looks great in my living room, like how it displays the time… with that being said, I’ve personally I am better off with a nest mini. But if you want to spend a little extra, and will use all the features. I do recommend it.
I would recommend this to a friend- Pros mentioned:Ease of use
Nest Hub 7''
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super simple set up and very convenient to use. Loving it!
I would recommend this to a friend Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well most of the time but sometimes wireless disconnecting
I would recommend this to a friend- Cons mentioned:Camera
Nest Hub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only Missing featured is a camera, beside that, excellent product
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Joel, thanks for giving us your feedback. The Nest Hub (2nd gen) is the updated version of the Nest Hub. And like its previous version, it has no Nest Cam built-in, though we added some features. We always listen to what our customers like you share with us so we released the Nest Hub Max with a built-in camera which will help your busy family stay in touch and on track. Leave video messages and make video calls. Check in on home when you’re away with the built-in Nest Cam. Share reminders and to-dos. Everyone views their own calendar, commute, and more with just a glance. And enjoy Google Photos, YouTube TV, videos, and music on the 10-inch HD screen with stereo speakers. See this link for more details: https://support.google.com/googlenest/answer/9334359
For any concerns, questions or anything you wish to share, feel free to let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp
Great Hub for my air bnb
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hub for my air bnb! I can control lots of items in the house and the weather keep the guest informed what the south Florida weather might be the days they are staying at the property.
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why I didn't buy one of these sooner...we have Google home/nest home devices all over our house and this is a great addition. We bought two. One for the living room and 9ne for the bedroom. They make excellent photo frames while also serving as a smart speaker
I would recommend this to a friendGoogle Nest isn't great since Google took over.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble is, I have too much that is Nest but if I didn't I would absolutely ditch the google nest products in favor of something else. Longevity/reliability is an issue and the app is very clunky. Google really ruined Nest unfortunately.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, PeterS. We’re sorry your experience with the Nest Hub (2nd Gen) hasn’t been the best. A quick reboot will normally resolve several issues and keep your device feeling fresh — here’s how to do that:
1. Make sure your mobile device or tablet is linked to the same account as your speaker.
2. Open the Google Home app.
3. Tap and hold your device's tile.
4. At the top right, tap Settings, then More, and then Reboot.
If you need any additional support, reach out to us here: https://support.google.com/googlenest/gethelp?
nest hub 2nd gen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have several of these from the bathroom to the living room and we love making calls and listining to music all the time downfall have to pay for commercial free music but do get a 3 month trial. plus got them half price
I would recommend this to a friendWorks pretty well
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well for managing all my smart things.
I would recommend this to a friend- Pros mentioned:Screen size
Its ok but doesn't do enough
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's over priced for what is actual does. I recommend the bigger one.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Ikeem, we appreciate you for sharing your feedback with us. The Nest Hub (2nd gen) offers everything you already have with the original hub with added features like an enhanced speaker with 50% more bass than the original, a faster and more responsive Assistant, Soli technology built-in to enable features like Quick Gestures and Sleep Sensing. You can visit this link to learn more about the Nest Hub (2nd gen) and its features: https://support.google.com/googlenest/topic/10356591
For questions and concerns about the Nest Hub and its features, we have our dedicated support team always available at Google Nest Help page here: https://support.google.com/googlenest/gethelp
Love this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my daughters Lenovo smart clock that went dumb. She loves this for her alarm clock. She also loves being able to mess with my lights and music while I am in the shower.
I would recommend this to a friendNest Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest Hub is an excellent device to have at home. Hopefully would have more options of variety of clock display.
I would recommend this to a friend- Pros mentioned:Price
Power packed small device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic by for the price. Everyone I’ve bought one for really enjoyed them
I would recommend this to a friend - Pros mentioned:Ease of use
Google nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase . Helpful around the house . Integrates well with applications
I would recommend this to a friend Terrible for "Smart" features, but good for photos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, terrible for "smart" features. Purchased during Black Friday/ Holiday sale, and not even worth it at that price, let alone full price. 'Hey Google' is painfully slow, many seconds of delay shown by the "live" transcription of your query. It often doesn't even respond to the wake phrase "Hey Google" fast enough to catch your whole question, so if you repeat yourself you end up asking Google a duplicate question. The processor is most likely to blame, as even using the touchscreen is noticeably laggy, with delayed reactions, and stuttering animations. You'll often have to repeat touchscreen gestures because it just wont respond accurately. It can't even animate sliding photos or menu options smoothly. Then it goes onto the smart features, If you want to pair it with a compatible camera, Arlo for example, it takes ages for it to load. And you have to say "Camera" as part of the word, such as "Hey Google show me the Doorbell Camera" not just "Doorbell" which it can't understand and brings up a Google websearch for "Doorbell". A cheaper, but smaller 5" Gen 2 display from a competing brand handled this much better with way faster response times, and you can just say "Hey -----, show me the Doorbell" and it shows. Also when the camera did show, it was way more 'washed out' compared to the competitor, and a much lower frame rate as well. Accessing the manual smart home features for light controls and other smart home integrations was much better than the competitions, however the slow response times of the device basically made those integrations useless. Really the only thing great about it was its ability to show your Google Photos, especially if you auto sync your phone photo gallery automatically with Google Photos. It offers a hands free slideshow, that almost appears curated. You dont have to manage photo albums, or uploading any photos manually, it just shows what you've already synced. I've factory reset it a couple of times, and made sure it was on the latest firmware, but online reviews have commented on its poor performance from many months ago, so I have no hopes it will be fixed soon. So I've returned it. Overall, its a pretty good photo display (for those using Google Photos) but an awful smart display.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi PetCleaner, thanks for sharing the details of your experience with us. We're sorry to hear about your frustrating experience with Nest Hub (2nd Gen), and that you had to return it.
If you will ever change your mind and consider using Nest Hub again, you can count on our support team for your support needs. You may speak to any of our support specialists by visiting us at the Google Nest help page: https://support.google.com/googlenest/gethelp
Great product and Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use apple phones, however, the apple HomeKit is very limited for products to work with a smart home. I bought these, so I can view my cameras, video call, etc.. with many more products than apple home kit allows.
I would recommend this to a friendWorks great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. I got it on the deal for $49 so it is a great value that money. The voice sensitivity is good. I would buy couple of more to put in different rooms if find on deal. The audio quality os impressive.
I would recommend this to a friendGood Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good purchase, but I bought it to upgrade from my 1st gen Nest Hub. Then, I realized that I wouldn't ever use the sleep monitoring feature, rendering the upgrade completely worthless so I ended up returning it. But if you're buying this as a new Nest Hub, it's worth every penny.
I would recommend this to a friendGoogle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product glad I got it would recommend it a great service
I would recommend this to a friend