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Customer Ratings & Reviews

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The comparable value is $187.99

Customer reviews

Rating 4.7 out of 5 stars with 5096 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the product's ease of use, good sound quality, and convenient screen size. Many also appreciate the effective Google Assistant, its reasonable price, and useful sleep tracking, along with its excellent smart home integration. However, some customers note the absence of a camera. Additionally, concerns are raised about the interface being sluggish and the overall response time being slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 5,096 reviews
  • Rated 5 out of 5 stars

    Better response time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an Alexa that I got as a gift, I re-gifted it due to how slow the responses are. The hub, no issues. Respond fast and since I use Android, easy, sensors l seemless set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for my needs. I love that I can see what I'm asking on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use as a smart bedroom Clock. The display isnt too bright at night. The sleep tracking isnt as accurate as a watch, but gives you a general idea.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great idea.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest hub is nice, we don't use it for household control yet, i got it mainly to use the camera in the house and haven't it done that yet, We use it to get quick information or to play music mostly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Clock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item my house is a smart home and this fit right in the mix and always customer service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mini desktop smart tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean for 50 bux it's really not bad. It's basically a smart TV that can sit on your desk and you can use voice command. The audio is pretty good for background music too. Recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 2nd Nest Hub. My 1st one died after coming back fr a trip. The screen turned black like it blew up or something. So ended up purchasing a new Nest Hub. Picked it up, installed it, and come to find out it did the same thing. Idk what is happening with this product. Also, I always have a hard time when connecting to a new wifi. It always making me reset the system to factory setting and all my saved settings and photo's will get erase and have to reload everything back again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okay, would be better if YouTube music was better

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display, the only issue is connecting my android phone to cast my playlist. YouTube has so many issues

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey There, We understand how frustrating it can be when your favorite features aren't working. Let's work together to get YouTube up and running on your Nest Hub (2nd gen).
      Don't worry, we've got your back. Click here for assistance:  https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 5 out of 5 stars

    Mother’s Day present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandma loves her Mother’s Day gift, she has been wanting one ever since she saw my mom’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest Hub but I HATE the way Best Buy puts big ugly red or yellow shipping stickers on the product when you order online. Makes for a very ugly gift and you can't peel off the sticker without ruining the package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I'm heavily into the Google ecosystem and it wirks seemlessly. Got it on sale for $50 and it was an incredible buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best friends

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of our best friends in the home! We love the hands free concept. And it’s our go to when we have a question and get a visual answer.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Dificult to conenct to no Google brands

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to conect to different products brands and it didn't work, for the basics application like ask and respond it work great, and with google products it does really good

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Active2. We appreciate you for sharing your experience with your Nest Hub (2nd gen). We're sorry to hear that you're having difficulties connecting different product brands to your device. For other smart home partners, we suggest checking if the other devices you have are supported. You can reach out to our dedicated team of specialists so we can help identify and help find a better resolution for you. Please contact us on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Smart Hub

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of options for personalization. Can be a bit intimidating but if you sit down and plan out what your going to use it for you'll find more uses than you originally bought it for.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Richardt75, we appreciate you for posting your review. We can see that you need some assistance with your Nest Hub(2nd gen) when it comes to discovering its other features and potential use. We recommend that you reach out to our support specialists so we can help improve your overall experience with the device. Please contact us on our Google Help page here: https://support.google.com/chromecast/gethelp Nest

  • Rated 5 out of 5 stars

    Great hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great entry device to bring the google smart home devices into your home. My only con for it, is that i wish it has a camera for video calling like the echo show has

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Cole96, we’re glad to have your feedback on Nest Hub (2nd gen). We appreciate that you find it a great device to bring your Google Home devices into your home, and we hear your concerns about having a built-in camera. The Nest Hub (2nd gen) is the updated version of the Nest Hub. And like its previous version, it has no Nest Cam built-in, though we added some features.

      We always listen to what our customers like you share with us to better understand your preferences and needs. So we released the Nest Hub Max with a built-in camera which will help your busy family stay in touch and on track. Leave video messages and make video calls. Check in on home when you’re away with the built-in Nest Cam. Share reminders and to-dos. Everyone views their own calendar, commute, and more with just a glance. And enjoy Google Photos, YouTube TV, videos, and music on the 10-inch HD screen with stereo speakers. See this link for more details: https://support.google.com/googlenest/answer/9334359

      For questions, concerns, or anything we can be of help, you’re always welcome to visit us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google home hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one in my kitchen and it's constantly being used as a kitchen timer and looking up recipes to watching tv while doing dishes. A very handy device in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Still satisfied with this purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size and the price my whole family 8 years old and up all enjoy this item! Its easy to manage and has loud speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and operation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with any of the Google Nest products in my experience. Integrated great with my many smart devices and lighting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great countertop unit. picture and audio are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub 7 Smart Display 2nd Gen.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best smart display on the market today . Fast and responsive . Only wished that the setup / resetting would have been done on the hub itself instead of using a smartphone to do it.

    I would recommend this to a friend