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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5096 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the product's ease of use, good sound quality, and convenient screen size. Many also appreciate the effective Google Assistant, its reasonable price, and useful sleep tracking, along with its excellent smart home integration. However, some customers note the absence of a camera. Additionally, concerns are raised about the interface being sluggish and the overall response time being slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 5,096 reviews
  • Rated 5 out of 5 stars

    Great addition to home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a great addition to my home. I now own two of them and keep one in each bedroom. It connects to my home security cameras so I can monitor my property at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great substitute for a clock radio.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I hate the idea of Google hearing me, this clock has been a great addition. The screen dims at night so that I can sleep. The alarm is reliable, too. I also like seeing the weather when I want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works most of the time.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the classic Google problem. When this thing works, it is great! When it doesn't I want to throw it out a window. It usually works, but sometimes it just gives up when trying to play music throughout the house. We have multiple Nest devices, and generally like them.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Connor, thanks for sharing your experience. We’re sorry to learn that you’re having issues with your Nest Hub (2nd gen).

      We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub and other Google Nest devices, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.

      Your feedback is important to us, and we’d like to help you the best way possible. If you’re willing, please feel free to contact our support team, so we can investigate what’s causing the issue. You reach out to us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google hub!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful I love being able to communicate with all my other smart devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HEY GOOGLE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HE'S HAPPY! Bought for Xmas present...He is happy to have visual when he asks for assistance with his crossword puzzles. Glad I purchased early and didn't have to worry about delivery time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Google Home Mini to the Nest Home 2 and it’s been great. It’s so handy having a device like this one around, especially if you have other compatible devices to go along with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart assistant

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought to replace my Google Home Hub that I had been using on my nightstand for a couple years. This one is more responsive and has better access to various google compatible devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget from Google

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. So useful and I plan on getting more smart home stuff to make managing my life a little easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade over the Gen 1 device. I love how it auto-adjusts to different light levels, especially since it's placed close to our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our favorite assistant with a screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our google Assistants. This makes the 3rd in our household. They work nicely to stream Nest/Google cameras. They are also a convenient widget board for important local information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google got one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google got a nice nightstand/desk smart hub it can control your smart home automation and also double as a mini smart tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    UNABLE TO ACCURATELY REVIEW DUE TO POOR DOORBELL

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hub is only as good as it can receive the sound and video signals from the Doorbell. And, since the doorbell was not sending strong enough signals, we could not rely on either the Hub or the Doorbell to show or hear who was at the door and/or the situation on our front porch. Therefore, we cannot judge the Hub without a good functioning doorbell! It did take some effort to figure out how to use this Hub. It required repeated resets to work.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, thanks for letting us know about your Nest Hub and doorbell connection. We know how helpful it is to see who's at the door on your Nest Hub.
      To diagnose the issue and find the best solution for you, feel free to reach out to us at your convenience through this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, big help in my house the only problem is sometimes disconnect from the WiFi otherwise is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this all the time. It's great as an alarm clock, acceptable for background music and I like controlling my smart lights with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price around for thesee , even beats ordering from Amazon by a mile. Quick and easy, hastle free. I will buy more in the future for sure worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product I’m a big fan of Google assistant it helps so much in the morning when checking the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it in my bedroom to listen to music at nights! Best alarm and reminder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly use the Google nest for controlling my smart devices and have been pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to my smart home setup. Love that I can see my nest camera on demand. Also love that I can watch stuff from the streaming services I subscribe to. Pretty cool item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the office

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife’s office at work so she can have scrolling pictures to see all day long. She is always checking the weather too so this is also great for that.

    I would recommend this to a friend