Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 12192929
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the product's ease of use, good sound quality, and convenient screen size. Many also appreciate the effective Google Assistant, its reasonable price, and useful sleep tracking, along with its excellent smart home integration. However, some customers note the absence of a camera. Additionally, concerns are raised about the interface being sluggish and the overall response time being slow.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen size
Great Value and Functionality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The footprint is quite small, which is great for the places we have the Nest Hubs. We have 2. The interface layout is good. I like being able to control the HVAC and lights from the family room and my office. The price was great too, just under $50. To boot, the screen saver images are pretty great. They add to the look of the Hub while it's inactive.
I would recommend this to a friend Lovee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best i love it!! I have ordered 3 one for me one for my sister and one for my brother
I would recommend this to a friendGood Clock
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty Much just use it as a clock. Auto dining works great. Probably more that can be done with but if you already have a smart phone what's the point?
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Whatthe21, thanks for your feedback. We're sorry to hear that Nest Hub (2nd Gen) didn't meet your expectations.
With the Nest Hub (2nd Gen), you can control your home, dim lights, turn on TVs, turn up the heat, and more with hands-free help from the Google Assistant. You can also entertain even more easily, view photos, stream music, read or watch the news, and more. You can also just ask or cast from your phone. You can place voice or video calls, broadcast messages around your home, add to family calendars, and more. Lastly, turn your display into a sleep guru with a Sleep Sensing subscription, Nest Hub (2nd gen) tracks when you go to bed and wake up, and how long you’ve slept. Plus it gives personalized insights and recommendations. We recommend checking all the rich features for your Nest Hub (2nd Gen) using this link: https://support.google.com/googlenest/topic/7195269
We'd like to change your mind and provide you with a more positive experience for Nest Hub (2nd Gen). Our support team would love to answer any questions you may have in mind here: https://support.google.com/googlenest/gethelp
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this device! This will be my second one, so convenient to have around the house!!
I would recommend this to a friendAwesome!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a Lenovo smart display and I love this Google disipar better. Durability is better and the quality of material used.
I would recommend this to a friend
Shows the time day and night well
|Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Bought this for my husband. He really likes it, shows the time all day and night.
I would recommend this to a friendMust buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works perfectly with all my smart home devices. Might just upgrade to max
I would recommend this to a friendA good value made better by the Holiday sales
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this gift for my sister, who is starting her "smart home" journey. It was a good value and a necessary component for her home.
I would recommend this to a friendLove it. It’s amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing amazing amazing. Great item. Love it. I also have the Echo Show and this is much better so far. It does so much more. Have to say I love the backgrounds and everything else it does.
I would recommend this to a friendGreat so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a small Lenovo clock and loving this a lot more. The casting is great as well
I would recommend this to a friendPRODUCTIVE ENTERTAINMENT CENTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The better of the bunch. Works near perfect. Favorite feature is able to link multiple devices when streaming music. Small glitches here and there but overall works as advertised. Routines are great too.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Tlaloc, thanks for sharing some of your favorite features you enjoy with Nest Hub (2nd Gen). Though we're glad to hear that it works well for you, we'd also like to know about the small glitches you experience. We'd like to figure out what may be causing the issue and see how we can further improve your experience with Nest Hub (2nd Gen). If you're willing, please consider visiting our support page where you can reach out to our support team: https://support.google.com/googlenest/gethelp
My Mom loves it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice product! works flawlessly with my nest doorbell, also my mom love it because she can see the family photos!
I would recommend this to a friendGoogle assistant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Google assistant. The display makes it perfect to watch videos or recipes.
I would recommend this to a friendGoogle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy to use.! Got it on sale for Black Friday and it's worth every penny.!
I would recommend this to a friendBest Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely recommend the google nest hub my grand daughter loves her Christmas gift
I would recommend this to a friendNest Hub
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace the Mini Hub I had. I really like this unit, it offers everything the mini did but with a display that comes in handy for certain tasks.
I would recommend this to a friendVi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t use it as much as I thought I would. I put in kitchen while I’m in kitchen. Tried to watch videos slow load and I couldn’t get some apps to open
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Vikd. Thank you for sharing your feedback on the Nest Hub (2nd gen). We understand that you're experiencing some lag in the device.
Here are a few things you can do to help improve the performance of your device:
-Make sure your device is up to date with the latest software. You can check for updates in the Settings menu.
-Restart your device.
You can also reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Best Black Friday Shopping Day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love Google Nest. Went to Augusta Maine Store on Black Friday. One of the best Black Friday. So calm and relaxing. Customer service was extremely on and above
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would recommend to anyone it’s awesome
I would recommend this to a friendI love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this and a don’t regret it At all. I love how I can control my smart household item from either a touch or my voice. Would recommend if your into smart electronics
I would recommend this to a friend