Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 12192929
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the product's ease of use, good sound quality, and convenient screen size. Many also appreciate the effective Google Assistant, its reasonable price, and useful sleep tracking, along with its excellent smart home integration. However, some customers note the absence of a camera. Additionally, concerns are raised about the interface being sluggish and the overall response time being slow.
This summary was generated by AI based on customer reviews.
Must buy!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot operate my life with out it! Reminders, sleep monitoring, alarms, music smart device control, video calls
I would recommend this to a friendGreat video.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A present for my brother. Make me think to switch from Alexa to Google.
I would recommend this to a friendGood smart display with some hiccups
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm all the way into Google's ecosystem and this thing it's been good so far but sometimes it crashes and it restarts by it's own, besides that a think this is the perfect display for anyone looking to enter to the google home experience.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Alfonso, thanks for sending in your review. We're glad that you're enjoying your experience with your Nest Hub (2nd gen). We'd like to take a better look at your issue with the restarts and crashes so we can help identify the cause and provide you with some tips that may improve your experience. Please reach out to our support team by visiting our Google Help site here: https://support.google.com/googlenest/gethelp
Loved
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great smart home tool . I was debating on this and the echo show 8 and I think I’m going to go with the echo only because I have more Alexa products in my home versus google. Still a great smart home display
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Misty256, thanks for sharing your feedback. We’re glad to hear that you find Nest Hub (2nd Gen) great. We value your feedback and we’re always working to improve our products and services. If you need help, feel free to reach out to our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the last item we needed to put the finishing touches to our kitchen
I would recommend this to a friendGreat display to control your smart home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This work great next to our dreesser to control our smart home without my voice. We use it to control all our lights and tvs.
I would recommend this to a friendGoogle watching you has pay offs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So cool watching YouTube videos and Netflix on this while in the kitchen. Got this as a gift to my girlfriend but I love using it maybe even more than her.
I would recommend this to a friendGreat as Always
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that they made different colors. It works great and i found it to be faster than last generation's hub. (I have both).
I would recommend this to a friendGoogle
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful bit i swear it hates me, doesnt listen to me and plays something completly diffrent.
I would recommend this to a friendWill buy again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves the purpose of all in one excellent Google product.
I would recommend this to a friendSurprisingly impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't want it, tried not to like it. But it's nice. Can't live with our it now.
I would recommend this to a friendGreat product!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great interface/hub! Sound for music playback isn't spectacular but what do you expect from something so small?! Great buy!
I would recommend this to a friendNice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Always on display is nice and when turning the lights on or off the screen changes.
I would recommend this to a friendCamera function an added bonus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love the Google hub accessories. Love the fact that it has a camera so I can check on our dogs.
I would recommend this to a friendGood not great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not as good as the Nest Hub Max but good for it's value. I thought what was lacking was the sound bar. If you can afford the nest hub max, I say go for it. The nest hub is good for the kitchen perhaps.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there MintMobile, thanks for choosing Nest Hub (2nd Gen). We're sorry to hear that Nest Hub (2nd Gen) fell short of being as good as Nest Hub Max for you.
Our concept behind Nest Hub (2nd Gen) was to create a lower version of Nest Hub Max but offer a similar value proposition for our more budget conscious customers. A few trade offs included installing a smaller speaker set and removing the camera, hence the lower price point. However, if you have any other questions or support needs you would like us to help you with, you're welcome to contact us here: https://support.google.com/googlenest/gethelp
Great Speaker
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok display and the software is doesn't run smooth at all.
No, I would not recommend this to a friendGreat Speaker
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok display and the software is doesn't run smooth at all.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, we're sorry to hear you're having some troubles with your Nest Hub (2nd gen) display. We're glad to help you get your device back on track, contact us: https://support.google.com/googlenest/gethelp?hl=en
Perfect bedroom size!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was smaller then I thought but it definitely is worth the money. We have a Max also but this smaller one works perfect for our nightstand!!
I would recommend this to a friend- Pros mentioned:Sound quality
Solid Google Home component
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Hub. I use them primarily for music & to tell Assistant what to do with my smart stuff around the house. For some reason, this Hub wouldn't keep a solid connection as part of a speaker group. I deleted it & went through adding it back to Home. Seems to have helped. I don't use it for all it can do but I'm willing to learn. The hardware is solid. Crystal clear display & good sound quality. I would recommend the Hub for Google Home & Assistant users especially with smart gadgets around the house.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi JoeM, thanks for being an amazing advocate of Google Nest products. We´re sorry to hear that your Nest Hub (2nd Gen) wouldn´t keep a stable connection with your Wi-Fi router.
We recommend checking for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue. You may also check for possible sources of interference such as the thick walls and appliances in your home.
If you have any other support concerns or needs, you´re always welcome to contact us here: https://support.google.com/googlenest/gethelp
Great google home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really happy that i bought this google home. I love using it, very helpful and easy to use
I would recommend this to a friend